Mouseflow: Website Behavior Analytics
Mouseflow helps eCommerce and marketing teams identify where users encounter issues on their website. It is designed for businesses looking to visualize user journeys and identify causes of abandonment.
At a glance
- Category
- Data & Analytics
- Best for
- eCommerce teams, Digital marketing managers, UX and Web Experience leads, CRO specialists, Product marketers
- Pricing
- Pricing includes a free plan for up to 500 sessions per month. Paid tiers include Essential at $25 per month, Advanced at $109 per month, and Premium at $319 per month. Enterprise pricing is available upon request.
- Key use cases
- Improving Conversion Rates, Detecting Website Errors, UX and Design Validation, User Research
- Integrations
- Google Analytics, Google Tag Manager, HubSpot, Shopify, WordPress
- Official website
- mouseflow.com
Mouseflow is a behavior analytics tool designed to show how visitors interact with a website. It captures user actions through session recordings and visualizes engagement patterns using heatmaps, allowing teams to identify where users experience friction.
The software is designed for digital marketing managers, UX designers, and eCommerce growth teams. It supports the identification of usability issues and technical errors by combining quantitative data with visual evidence of user behavior.
Buyers should confirm that the platform offers different tiers based on monthly session volume. Advanced features such as journey analytics and SSO are available on higher-priced plans.
The platform is headquartered in Denmark and supports GDPR compliance and data anonymization.
Key Features
Video recordings of user sessions that capture clicks, scrolls, and interactions.
Visual overlays showing where users click, scroll, and move their cursors across pages.
Automatic scoring and identification of usability issues and user frustration.
Mapping of the paths users take through a site to identify where drop-offs occur.
An AI assistant designed to analyze user sessions and surface behavioral insights.
Tools to track the progress of users through specific steps toward a goal.
Custom interactive surveys that can be triggered based on user behavior.
Analysis of form interactions to identify fields where users may abandon a form.
Use Cases
Analyzing user sessions and funnels to identify and resolve reasons for drop-offs.
Using friction detection and session replay to spot bugs and broken interactions.
Using heatmaps and recordings to support design decisions with evidence of user interaction.
Capturing real-world behavior to understand the customer experience.
Best For
Integrations
Pricing
Pricing includes a free plan for up to 500 sessions per month. Paid tiers include Essential at $25 per month, Advanced at $109 per month, and Premium at $319 per month. Enterprise pricing is available upon request.
FAQ
The 14-day trial provides full-feature access for up to 2,000 sessions and 5 website projects.
Mouseflow is headquartered in Denmark and is designed for GDPR compliance, utilizing anonymization and whitelisting.
Mouseflow supports a 100% recording rate, meaning it captures all sessions rather than a sampled percentage.
The Free plan supports up to 500 monthly sessions, while the Essential plan starts at $25/month for up to 5,000 sessions.
Source category: Data & Analytics
Source subcategory: Analytics & Reporting
