AI TOOL PROFILE
Mottle: Custom AI Chatbot Builder
- Customer Support
- AI Chatbot
- Small businesses
- Mid-market companies
- Non-technical business owners
Pricing
Plans start at $19.95/month (Hobby), with Pro at $99.95/month and Business at $249/month. A 60-day money-back guarantee is available.
At a glance
- Best for
- Small businesses, Mid-market companies, Non-technical business owners
- Key use cases
- Customer Service Automation, Product Expert Bot, FAQ Automation, Knowledge Base Bot
- Integrations
- Zapier, API access
- Official website
- Visit Mottle Build a Custom Chatbot official website
How AI is used
Mottle is a chatbot builder for businesses that want a custom AI assistant on their website without writing code. It uses OpenAI's GPT-4o model to generate responses based on documents and text snippets provided by the user, which supports answering questions specific to a business's products or policies.
The tool supports various business sizes. It focuses on a straightforward setup, allowing users to embed a widget on their site.
Beyond basic chat, it includes a debug tool that shows which specific documents were used to generate a response, which may help managers refine the bot's accuracy. It also supports multiple languages to help businesses reach a broader customer base.
Buyers should consider the query and snippet limits associated with each pricing tier and the fact that data is passed to OpenAI for response generation.
Key Features
No-Code Builder
Allows users to create and deploy a chatbot without needing to write code.
Custom Knowledge Training
Supports training the bot on specific business information through text snippets.
Debug Functionality
Provides visibility into which source documents were used to generate specific AI answers.
Website Embed Widget
A widget that can be installed on a business website.
Multilingual Support
Supports customers in different languages using natural language understanding.
GPT-4o Integration
Utilizes the GPT-4o model for generating AI responses.
Use Cases
Customer Service Automation
Training a bot on common Q&As to provide 24/7 support for website visitors.
Product Expert Bot
Loading technical product information so customers can get specific details on offerings.
FAQ Automation
Converting a standard FAQ list into an interactive chat experience.
Knowledge Base Bot
Building a bot that can answer questions based on study notes or professional journals.
Integrations
- Zapier
- API access
FAQ
How does Mottle pricing work?
- Plans start at $19.95 per month for the Hobby plan, with higher tiers for Pro ($99.95) and Business ($249) based on the number of bots and monthly queries.
Do I need to know how to code to use Mottle?
- No, Mottle is designed as a no-code platform that allows you to build and embed your bot on a website.
What is a 'snippet' in Mottle?
- A snippet is a piece of training text, limited to about 1,800 characters, used to give the bot specific information to answer customer questions.
Is there a guarantee if I'm not satisfied?
- Yes, Mottle offers a 60-day money-back guarantee.
Source category: Customer Support
Source subcategory: AI Chatbot
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