AI TOOL PROFILE
LiveHuman: AI-Powered Virtual Salesperson
- Sales
- Sales Enablement
- Enterprise sales teams
- B2B companies
- Mid-market companies
- High-volume outbound operations
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Enterprise sales teams, B2B companies, Mid-market companies, High-volume outbound operations
- Key use cases
- Outbound Lead Qualification, Inbound Lead Vetting, Appointment Setting at Scale, PPC Lead Response
- Integrations
- Salesforce
- Official website
- Visit LiveHuman official website
How AI is used
LiveHuman provides a virtual salesperson platform designed to handle the initial stages of the sales funnel. The software uses voice AI to make outbound calls and handle inbound vetting, which may help sales teams focus on closing rather than manual prospecting.
The tool is designed for sales teams, particularly in mid-market and enterprise environments, that deal with high lead volumes. It supports a multi-channel approach by combining voice calls with automated text and email follow-ups to nurture leads.
Beyond calling, the platform integrates with CRMs and can utilize intent data to prioritize outreach. Each client is assigned a dedicated AI engineer to help deploy and optimize the campaign workflows.
Buyers should confirm if the autonomous nature of the AI calling aligns with their brand's communication standards and verify how the tool handles specific industry compliance requirements.
Key Features
Voice AI Calling
Conducts outbound cold calls and handles inbound lead vetting using voice synthesis.
Appointment Booking
Qualifies prospects during calls and schedules meetings onto sales calendars.
Multi-Channel Automation
Sends automated text and email messages to follow up and nurture leads based on call outcomes.
Intent Data Integration
Uses real time intent signals to identify and engage high-priority leads.
Workflow Automation
Supports branching logic and automated routing to move leads through the qualification process.
CRM Integration
Syncs call data and lead status with CRM platforms such as Salesforce.
Use Cases
Outbound Lead Qualification
Using AI to call lists of prospects to identify qualified leads before transferring them to a human rep.
Inbound Lead Vetting
Answering inbound inquiries to qualify the prospect's intent and needs.
Appointment Setting at Scale
Filling sales calendars by automating the scheduling process via voice and text.
PPC Lead Response
Connecting Google Ads submissions to an AI voice response to reduce lead-to-call time.
Integrations
- Salesforce
FAQ
What does LiveHuman do?
- It is an AI platform that acts as a virtual salesperson, conducting outbound calls, qualifying leads, and booking appointments using voice AI.
Is LiveHuman suitable for small businesses?
- The provided evidence emphasizes enterprise-grade campaigns and SOC 2 compliance, suggesting a strong fit for larger B2B organizations.
Does it integrate with other tools?
- The evidence specifically mentions integration with Salesforce and marketing automation stacks.
Source category: Sales
Source subcategory: Sales Enablement
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