

Liveforce is a lead conversion platform designed to capture website traffic through a blend of human sales agents and AI assistance. The service is designed to capture visitor information and support scheduling appointments directly onto a business calendar.
It is built for service providers, such as law firms, home improvement contractors, and healthcare professionals, who may need to respond to inquiries outside of standard business hours.
Beyond the chat widget, the platform supports SMS messaging and live call transfers to connect leads to team members. It also includes a CRM for managing these interactions.
Buyers should confirm whether a managed service model fits their brand voice and check which pricing tier supports their specific website traffic volume.
24/7 lead capture and interaction handled by industry-trained agents with AI assistance.
Supports qualifying leads and booking meetings directly onto an existing calendar.
Live transfer of qualified calls directly to the business team.
Supports capturing leads via text messaging for users who prefer SMS over web chat.
A screening process designed to filter prospects before they are passed to the sales team.
A centralized hub to track conversations, monitor performance, and manage lead data.
A companion app for managing leads and notifications.
Using live agents to interact with and qualify website visitors who arrive outside of normal business hours.
Moving a qualified website visitor from a chat conversation to a scheduled consultation on a calendar.
Identifying urgent requests through chat and using live call transfer to connect the prospect to a team member.
Capturing leads across web chat, Facebook Messenger, and SMS.
Fixed plans range from $299 to $799 per month based on website traffic, while enterprise users can opt for a pay-per-qualified-lead model at $19.99 per lead. A one-time $300 setup fee applies.
Liveforce agents use a screening process and business-specific playbooks to filter prospects before they are passed to the sales team.
Monthly fixed plans start at $299 and go up to $799 depending on traffic, while enterprise clients can pay $19.99 per qualified lead. There is also a one-time $300 setup fee.
No, the service operates on a month-to-month basis with no long-term contracts or cancellation fees.
Source category: Sales
Source subcategory: Sales Enablement
Liveforce is a lead generation platform for service businesses that uses human agents and AI to capture and qualify leads 24/7. It supports live chat, SMS, and appointment scheduling. Buyers should note the $300 setup fee and traffic limits across monthly plans.