AI TOOL PROFILE
Jugl: AI Agents for Customer Support and Sales
- Customer Support
- AI Chatbot
- Small businesses
- Mid-market companies
- eCommerce stores
- Service providers
- B2C brands
Pricing
Pricing starts at $30 monthly, with a free forever Starter plan and a 14-day free trial. Paid tiers include the Growth Plan ($176/mo), Scale Plan ($296/mo), and Enterprise Suite ($896/mo).
At a glance
- Best for
- Small businesses, Mid-market companies, eCommerce stores, Service providers, B2C brands
- Key use cases
- Automating B2C Inquiries, Appointment Scheduling, eCommerce Order Support, Lead Qualification
- Integrations
- Shopify, WooCommerce, Salesforce, HubSpot, Stripe
- Official website
- Visit Jugl official website
How AI is used
Jugl provides AI agents designed to handle sales, support, and service tasks across multiple messaging channels. The platform centralizes communications from WhatsApp, Instagram, and websites into a single workspace, connecting these interactions to a built-in CRM and order management system.
It is designed for various business types, including eCommerce, creators, and service-based companies. The software supports multilingual communication, which may help businesses interacting with a global customer base.
Beyond the chat interface, Jugl includes internal tools for managing service tickets and product catalogs. Buyers should confirm how specific plan limits, such as the number of AI responses and users, align with their monthly message volume and team size.
Key Features
Omnichannel AI Agents
Supports automated responses and lead capture across WhatsApp, Instagram, and website chats.
Built-in CRM
Stores leads and customer data and tracks interactions in a centralized dashboard.
Order Management
Supports product listings, branded order forms, and the generation of proforma invoices and estimations.
Service Ticket Management
Supports the creation and assignment of service tickets linked to client history.
Multilingual Support
Designed to understand and respond in multiple languages.
Human Takeover
Allows team members to enter AI conversations via a mobile app.
Use Cases
Automating B2C Inquiries
Handling repetitive questions about pricing, location, and service availability on Instagram and WhatsApp.
Appointment Scheduling
Supporting the booking, rescheduling, and confirmation of appointments for salons, clinics, or consultants.
eCommerce Order Support
Helping customers check order status and pull product data through automated chat agents.
Lead Qualification
Capturing contact details and service needs from prospects before routing them to a sales team.
Integrations
- Shopify
- WooCommerce
- Salesforce
- HubSpot
- Stripe
- WhatsApp Cloud API
- Zapier
- Google Sheets
FAQ
What is Jugl AI used for?
- Jugl is used to automate customer interactions on WhatsApp, Instagram, and websites, linking these conversations to a built-in CRM, order management, and service ticketing system.
Does Jugl offer a free version?
- Yes, Jugl provides a 'Free forever' Starter plan that includes up to 5 users and 500 AI responses per month.
Which platforms does Jugl integrate with?
- Jugl supports over 200 APIs, including eCommerce platforms like Shopify and WooCommerce, and CRMs such as Salesforce and HubSpot.
Can humans take over the AI conversations?
- Yes, the platform allows team members to enter conversations and take over from the AI agent via the Jugl mobile app.
Source category: Customer Support
Source subcategory: AI Chatbot
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