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Hive Suite: Business Management Platform

Hive Suite helps small business owners manage multiple communication channels and online bookings from one location. It is designed for teams looking to consolidate marketing and customer interaction tools.

At a glance

Category
Operations
Best for
Small businesses, Online course creators, Service-based businesses
Pricing
The Essentials plan is AU$157 per month, and the Professional plan is AU$247 per month. A 14-day free trial is available.
Key use cases
Centralizing Customer Communication, Reputation Management, Digital Product Delivery, Appointment Scheduling
Integrations
Google Business Profile, Facebook, Instagram, TikTok, LinkedIn
Official website
hivesuite.io
Screenshot of HiveSuite website

Hive Suite is a centralized hub designed for small businesses to manage online operations. It combines communication tools, such as a unified inbox and webchat, with growth tools like a social media planner and online booking system.

The platform is designed for business owners who manage customer interactions across various social media channels and seek to centralize those conversations. It also includes tools for hosting digital content, such as membership sites and courses.

Buyers should confirm whether they need the basic communication tools in the Essentials plan or the expanded marketing and site-building capabilities in the Professional plan. The email and SMS marketing features use a pay-per-use pricing structure.

Key Features

Unified Messaging Inbox

Centralizes messages from Facebook Messenger, Instagram, Email, SMS, Webchat, and Google Messaging.

Automated Review Management

Supports sending one-click review requests and responding to Google Business Profile and Facebook reviews in one place.

Online Booking System

Supports the creation of booking pages for individual or team meetings, classes, and services with automated reminders.

Social Media Planner

Supports scheduling posts across Instagram, Facebook, TikTok, and LinkedIn from a visual planner.

Webchat with AI Bot

An on-site chat widget that can include an optional trained AI bot to respond to requests in real time.

Membership and Course Hosting

Tools to create and manage free or paid online courses and communities.

Funnel and Website Builder

A drag-and-drop builder with customizable templates for creating landing pages and websites.

Use Cases

Centralizing Customer Communication

Managing lead inquiries and customer support across various social platforms and email within a single dashboard.

Reputation Management

Sending automated requests to customers to collect online reviews via text.

Digital Product Delivery

Hosting online courses and managing paid membership communities.

Appointment Scheduling

Setting up automated booking pages for clients to schedule services or consultations.

Best For

Small businessesOnline course creatorsService-based businesses

Integrations

Google Business ProfileFacebookInstagramTikTokLinkedInZapier

Pricing

The Essentials plan is AU$157 per month, and the Professional plan is AU$247 per month. A 14-day free trial is available.

FAQ

What is Hive Suite used for?

Hive Suite is used to centralize business operations, including messaging, online reviews, appointment bookings, and marketing automations.

Does Hive Suite have a free trial?

Yes, Hive Suite offers a 14-day free trial.

What is the difference between the Essentials and Professional plans?

The Essentials plan focuses on communication, bookings, and reviews. The Professional plan adds funnels, website pages, membership sites, courses, communities, and an affiliate manager.

Source category: Operations

Source subcategory: Business Management Platform

Categories:

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