AI TOOL PROFILE

Hive Suite: Business Management Platform

Hive Suite helps small business owners manage multiple communication channels and online bookings from one location. It is designed for teams looking to consolidate marketing and customer interaction tools.

Pricing

The Essentials plan is AU$157 per month, and the Professional plan is AU$247 per month. A 14-day free trial is available.

At a glance

Best for
Small businesses, Online course creators, Service-based businesses
Key use cases
Centralizing Customer Communication, Reputation Management, Digital Product Delivery, Appointment Scheduling
Integrations
Google Business Profile, Facebook, Instagram, TikTok, LinkedIn
Visit HiveSuiteHiveSuite software interface screenshot

How AI is used

Hive Suite is a centralized hub designed for small businesses to manage online operations. It combines communication tools, such as a unified inbox and webchat, with growth tools like a social media planner and online booking system.

The platform is designed for business owners who manage customer interactions across various social media channels and seek to centralize those conversations. It also includes tools for hosting digital content, such as membership sites and courses.

Buyers should confirm whether they need the basic communication tools in the Essentials plan or the expanded marketing and site-building capabilities in the Professional plan. The email and SMS marketing features use a pay-per-use pricing structure.

Key Features

  • Unified Messaging Inbox

    Centralizes messages from Facebook Messenger, Instagram, Email, SMS, Webchat, and Google Messaging.

  • Automated Review Management

    Supports sending one-click review requests and responding to Google Business Profile and Facebook reviews in one place.

  • Online Booking System

    Supports the creation of booking pages for individual or team meetings, classes, and services with automated reminders.

  • Social Media Planner

    Supports scheduling posts across Instagram, Facebook, TikTok, and LinkedIn from a visual planner.

  • Webchat with AI Bot

    An on-site chat widget that can include an optional trained AI bot to respond to requests in real time.

  • Membership and Course Hosting

    Tools to create and manage free or paid online courses and communities.

  • Funnel and Website Builder

    A drag-and-drop builder with customizable templates for creating landing pages and websites.

Use Cases

  • Centralizing Customer Communication

    Managing lead inquiries and customer support across various social platforms and email within a single dashboard.

  • Reputation Management

    Sending automated requests to customers to collect online reviews via text.

  • Digital Product Delivery

    Hosting online courses and managing paid membership communities.

  • Appointment Scheduling

    Setting up automated booking pages for clients to schedule services or consultations.

Integrations

  • Google Business Profile
  • Facebook
  • Instagram
  • TikTok
  • LinkedIn
  • Zapier

FAQ

What is Hive Suite used for?

Hive Suite is used to centralize business operations, including messaging, online reviews, appointment bookings, and marketing automations.

Does Hive Suite have a free trial?

Yes, Hive Suite offers a 14-day free trial.

What is the difference between the Essentials and Professional plans?

The Essentials plan focuses on communication, bookings, and reviews. The Professional plan adds funnels, website pages, membership sites, courses, communities, and an affiliate manager.

Source category: Operations

Source subcategory: Business Management Platform

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