

HelloClinic is a cloud-based practice management system for healthcare providers, including solo practitioners and multi-location medical groups. The platform combines administrative tools, such as electronic health records (EMR) and billing, with AI features intended to support clinical decision-making.
For operations managers, the software handles daily logistics including queue management, equipment scheduling, and inventory tracking. It also includes tools for patient engagement through integrated communication channels.
Buyers should note that the software is developed by a Hong Kong-based company and is designed to comply with Hong Kong's Personal Data (Privacy) Ordinance. Those operating in other jurisdictions should verify if these security standards meet their local regulatory requirements.
As a SaaS platform, it is accessed via a web browser, so no local software installation is required.
Stores patient profiles, diagnostic results, prescriptions, and physician notes in the cloud.
Analyzes medical literature to provide evidence-based differential diagnosis suggestions as a decision-support tool.
Provides safety recommendations based on medications to help reduce prescription errors.
Supports automated appointment confirmations, queries, and rescheduling via the official WhatsApp API.
Includes tools for managing appointments and automated reminders via WhatsApp, Email, and SMS.
Generates patient invoices based on services and medications and tracks stock levels with reorder alerts.
Moving from paper files to a cloud-based EMR for access to patient history and lab reports.
Using AI tools to review medical literature for additional reference during diagnostic processes.
Using automated appointment reminders through WhatsApp and SMS to help reduce no-shows.
Scheduling medical equipment to help avoid conflicts in multi-practitioner environments.
HelloClinic offers flexible monthly or annual subscriptions and a 14-day free trial. Annual plans may be eligible for a lifetime 40% discount. Buyers should confirm current pricing on the vendor website.
Yes, it is designed for a range of users from solo practices to large multi-location medical groups.
No, the AI is a decision-support tool that provides evidence-based suggestions for reference; it does not replace professional judgment.
The system is hosted on Google Cloud Platform with data encrypted in transit and at rest, and it is compliant with Hong Kong's Personal Data (Privacy) Ordinance.
The vendor provides a team to assist with the migration of patient data from legacy systems.
Source category: Healthcare
Source subcategory: Practice Management
HelloClinic is a practice management platform for medical clinics that provides AI-based diagnostic and prescription safety checks. It supports workflows for EMR, scheduling, and billing. Buyers should confirm if the Hong Kong-based regulatory compliance fits their specific region.