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HEFLO | Business Process Management Software

HEFLO helps organizations map and automate business processes to help reduce manual work. It is designed for consultancies and companies managing high-volume, complex tasks.

At a glance

Best for
Management consultancies, Organizations starting BPM adoption, Enterprises with high-volume processes, Business operations managers
Pricing
Pricing varies by tier: Academic is free for learning; Lite is for basic documentation; Professional adds expanded documentation tools; and Enterprise includes automation and advanced integrations. Buyers should confirm current pricing on the vendor website.
Key use cases
Process Mapping and Documentation, Business Process Automation (BPA), Compliance and Audit Preparation, Collaborative Workflow Design
Integrations
DocuSign, DeepL, MySQL export
Visit hefloheflo software interface screenshot

HEFLO is a web-based platform for business process management. It allows users to create visual process diagrams using a drag-and-drop interface based on the BPMN 2.0 standard, which supports documenting workflows without requiring extensive coding knowledge.

The tool is designed for various buyers, from organizations starting their BPM journey to larger companies with complex operations. It supports the transition from process mapping to automation, providing a centralized space for teams to collaborate on design and version control.

Integrated AI features help generate process configurations and scripts from text requirements or convert documentation into AI-voiced videos. This may assist analysts in the initial design phase of a workflow.

Buyers should confirm which plan they need based on their goals, as business process automation and advanced integrations are available in the Enterprise plan.

Key Features

  • Low-code automation

    Supports automating business processes by dragging and configuring graphical elements with little to no coding.

  • BPMN 2.0 support

    Uses Business Process Model and Notation 2.0 for creating consistent process diagrams.

  • AI process generation

    Generates process configurations and scripts based on typed requirements and organization profiles.

  • Documentation portal

    A centralized portal used to publish and share process documentation and workflows with stakeholders.

  • AI-voiced videos

    Converts textual process documentation into explanatory videos with AI-generated scripts and voiceovers.

  • Custom dashboards

    Provides charts and drill-downs for business insights on process performance.

Use Cases

  • Process Mapping and Documentation

    Designing and documenting workflows using a visual interface to create a centralized knowledge base.

  • Business Process Automation (BPA)

    Automating repetitive tasks to help manage execution and may reduce manual data entry.

  • Compliance and Audit Preparation

    Maintaining a record of user actions and process instances to support industry standards and internal audits.

  • Collaborative Workflow Design

    Enabling stakeholders to review, comment on, and approve process versions before publication.

Best For

  • Management consultancies
  • Organizations starting BPM adoption
  • Enterprises with high-volume processes
  • Business operations managers

Integrations

  • DocuSign
  • DeepL
  • MySQL export

Pricing

Pricing varies by tier: Academic is free for learning; Lite is for basic documentation; Professional adds expanded documentation tools; and Enterprise includes automation and advanced integrations. Buyers should confirm current pricing on the vendor website.

FAQ

What is the difference between the Lite and Enterprise plans?

The Lite plan is designed for mapping and documenting processes, while the Enterprise plan enables Business Process Automation (BPA), web service integrations, and advanced analytics.

Does HEFLO support data export?

Yes, diagrams can be downloaded in .bpmn format, and automation data can be delivered as a MySQL database dump.

Where is HEFLO hosted?

It is cloud-based on AWS servers in Ireland and São Paulo, with private cloud and on-premises options also available.

Source category: Operations

Source subcategory: Low-Code Platform

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How AI is used

HEFLO is a low-code business process management platform that supports process design and automation. It uses AI to help generate configurations and create educational videos from documentation. Advanced automation features require the Enterprise plan.

Pros & Cons

Pros

  • Supports standard BPMN 2.0 notation
  • Offers a free Academic plan for learning
  • Provides AI assistance for initial process drafting
  • Includes on-premises and private cloud hosting options
  • Collaboration and version tracking

Cons

  • Automation and web service integrations are limited to the Enterprise plan
  • The Lite plan focuses on documentation and mapping rather than execution
  • Phone support and guaranteed SLAs are only available in higher tiers