AI TOOL PROFILE
Health iPASS: Patient Engagement & Revenue Cycle Platform
- Healthcare
- CRM
- Medical practices
- Multi-location healthcare organizations
- Urgent care centers
- Surgical practices
- Pediatric practices
Pricing
Pricing is per provider and varies by bundle: Accelerate starts at $75, Scheduling at $100, Engage at $150, and the Connect suite at $200.
At a glance
- Best for
- Medical practices, Multi-location healthcare organizations, Urgent care centers, Surgical practices, Pediatric practices
- Key use cases
- Digital Patient Onboarding, Revenue Cycle Support, Appointment Management, Insurance Eligibility Checks
- Official website
- Visit healthipass official website
How AI is used
Health iPASS is a cloud-based patient engagement and front-end revenue cycle platform. It is designed to work alongside existing Practice Management (PM) and Electronic Medical Record (EMR) systems to digitize the patient experience, moving tasks like intake and payment collection to digital channels.
The software supports healthcare providers of various sizes, including primary care, surgical, and urgent care practices. It helps reduce administrative work by supporting insurance verification and providing patients with digital forms and self-scheduling options.
Buyers can choose from bundles based on their needs, focusing on financial acceleration, digital intake, or a full front-office suite. The platform also supports in-clinic tools such as virtual kiosks and payment hardware.
Buyers should confirm that their specific PM/EMR system supports bidirectional integration to ensure data flows between platforms.
Key Features
Digital Intake Forms
Supports the completion of clinical and non-clinical forms digitally before a visit.
Insurance Verification
Supports real time eligibility verification to help prevent claim denials.
Patient Self-Scheduling
Allows patients to book and manage appointments via an online portal.
Payment Collection Tools
Supports card-on-file, auto-pay, and digital payments via Apple Pay, Google Pay, and ACH.
Omnichannel Communication
Sends appointment reminders and billing notifications via SMS, email, and phone.
AI Virtual Scheduling Agents
Provides voice-based appointment tasks and routine scheduling automation.
Cost Estimation
Calculates expected out-of-pocket costs based on real time eligibility data.
Use Cases
Digital Patient Onboarding
Using digital forms and pre-visit check-in to reduce manual paperwork.
Revenue Cycle Support
Collecting copays, deposits, and past-due balances through pre-visit reminders and card-on-file workflows.
Appointment Management
Supporting the reduction of inbound call volume by allowing patients to self-schedule and reschedule online.
Insurance Eligibility Checks
Verifying coverage to support accurate billing before the patient visit.
FAQ
Which Health iPASS bundle is right for my practice?
- Engage is designed for intake and eligibility, Accelerate focuses on payment collection and AR, while Connect provides the full suite. Scheduling is available as an add-on or standalone for appointment management.
Does Health iPASS integrate with existing EMR systems?
- Yes, it supports bidirectional data sync with many PM/EMR systems using FHIR APIs and optional HL7 v2 support.
How long does it take to implement the software?
- Implementation typically takes between 30 and 120 days, depending on the number of locations and integration requirements.
Source category: Healthcare
Source subcategory: CRM
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