Fluten: AI Automation and Conversational AI
Fluten helps SMBs and enterprise teams manage customer communication through AI voice and chat agents. It is designed for companies looking to reduce missed calls and provide 24/7 lead qualification.
At a glance
- Category
- Browse Customer Support tools
- Best for
- Small and medium-sized businesses, Enterprise companies, Automotive dealerships, Call center operations, Customer support teams
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- 24/7 Lead Capture, Automated Call Handling, Automotive Dealership Management, Automated Appointment Booking
- Integrations
- API integrations
- Official website
- Visit Fluten official website
Fluten is an AI automation platform that focuses on conversational AI across multiple channels. It offers a mix of specialized SaaS products and custom automation solutions, including phone agents that handle inbound and outbound calls and chatbots for web-based interactions.
The tool is designed for small and medium-sized businesses as well as larger enterprises, with a specific focus on automotive dealerships through its DealerPulse product. It supports tasks such as appointment scheduling and initial lead qualification.
Buyers can choose between different options: OmnePulse for multi-channel assistance, DealerPulse for automotive-specific needs, and CallingYouNow for phone agent deployment.
Since the platform offers custom automation and API integrations, buyers should confirm how these tools fit into their existing tech stack during the consultation process.
Key Features
AI Phone Agents
Handles inbound and outbound calls using voice recognition to manage customer service and sales questions.
Conversational Chatbots
Provides 24/7 chat interactions using natural language processing to handle complex queries.
Appointment Scheduling
Supports the process of booking appointments and managing requests via AI agents.
Lead Qualification
Supports the identification and qualification of leads through automated conversations.
Multilingual Support
Capable of engaging customers in 10 to 30+ languages for localized experiences.
Analytics Dashboards
Provides call analytics and employee performance data to track interaction quality.
Workflow Automation
Helps automate repetitive tasks and follow-ups across SMS, email, and calls.
Use Cases
24/7 Lead Capture
Using AI chatbots to respond to inquiries and qualify leads at any time of day.
Automated Call Handling
Deploying AI phone agents to answer inbound calls and manage common customer service questions.
Automotive Dealership Management
Applying AI trained on automotive data to handle dealership challenges and reminders.
Automated Appointment Booking
Using voice and chat agents to schedule appointments with customers.
Best For
- Small and medium-sized businesses
- Enterprise companies
- Automotive dealerships
- Call center operations
- Customer support teams
Integrations
- API integrations
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
What does Fluten do?
- Fluten builds AI-powered phone agents and chatbots that can handle customer calls, qualify leads, and schedule appointments 24/7.
Is Fluten suitable for non-English speaking customers?
- Yes, the platform supports multilingual capabilities, with evidence mentioning support for 10+ to 30+ languages.
Does Fluten have specialized tools for specific industries?
- Yes, it offers DealerPulse, which is designed and trained using dealership data for the automotive industry.
How do I get started with Fluten?
- The company offers a free consultation to discuss custom solutions and goals.
Source category: Customer Support
Source subcategory: AI Chatbot
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Categories
Software Type
How AI is used
Fluten is an AI automation platform that provides conversational chatbots and AI phone agents for SMBs and enterprises. It supports workflows like 24/7 lead qualification, appointment scheduling, and multilingual customer support. Buyers should request a consultation to determine the pricing and fit for their specific automation needs.
Pros & Cons
Pros
- Offers both specific SaaS products and custom automation options
- Supports a wide range of languages
- Combines both voice and text-based AI agents
- Provides specialized training for the automotive industry
Cons
- Pricing details are not clearly listed in the provided evidence
- The level of technical effort for custom automations may vary by project
- Specific third-party CRM API compatibility is not detailed
