Feedal: AI-Powered Form Builder and Analysis
Feedal helps small businesses and product teams collect customer feedback and may reduce the manual effort required to analyze response data. It is designed for teams that need to turn survey results into actionable insights.
At a glance
- Category
- Browse Productivity tools
- Best for
- Small businesses, Product teams, Customer success teams, Business leaders
- Pricing
- Feedal offers a free plan (1 active form, 100 responses), a Starter plan (20 active forms, 1,000 responses), and a Premium plan (unlimited forms, 50,000 responses). Enterprise custom pricing is available for larger organizations.
- Key use cases
- Customer Satisfaction Tracking, Product Feedback Collection, Retail Guest Feedback, Employee Engagement
- Integrations
- Slack, Jira, Microsoft Teams, Zapier, Notion
- Official website
- Visit Feedal official website
Feedal is an AI-powered form builder and analysis platform used to create custom surveys, contact forms, and feedback tools. It combines form creation with AI tools that categorize responses and identify sentiment trends.
The tool is designed for small businesses, customer success teams, and product managers who want to monitor user sentiment. It supports various distribution methods, including direct links and QR codes.
Buyers can use the platform for NPS surveys, CSAT forms, and bug reports. The system also supports the import of historical data via CSV to identify patterns in existing feedback.
Before choosing Feedal, buyers should confirm the response limits across the different pricing tiers to ensure the plan matches their expected volume of feedback.
Key Features
Dynamic Form Builder
A tool for creating mobile-friendly forms and surveys using customizable templates.
AI Sentiment Analysis
Automatically tags sentiment and groups topics to surface recurring themes in responses.
Smart Prioritization
Identifies and highlights critical feedback that may require immediate attention.
External Data Analysis
Supports uploading historical feedback files via CSV for AI processing.
White-Labeled Forms
Supports the removal of platform branding to maintain a consistent business identity.
Real-Time Monitoring
Provides tracking of sentiment and alerts for critical responses in real time.
Use Cases
Customer Satisfaction Tracking
Creating NPS and CSAT forms to measure customer loyalty and satisfaction levels.
Product Feedback Collection
Gathering feature requests and bug reports to help inform product roadmaps.
Retail Guest Feedback
Using QR codes at physical touchpoints to collect guest responses.
Employee Engagement
Setting up internal quarterly engagement surveys to identify departmental themes.
Best For
- Small businesses
- Product teams
- Customer success teams
- Business leaders
Integrations
- Slack
- Jira
- Microsoft Teams
- Zapier
- Notion
- Webhook integration
- CSV import
Pricing
Feedal offers a free plan (1 active form, 100 responses), a Starter plan (20 active forms, 1,000 responses), and a Premium plan (unlimited forms, 50,000 responses). Enterprise custom pricing is available for larger organizations.
FAQ
Do I need coding skills to use Feedal?
- No, Feedal is designed to be intuitive and allows users to create surveys and view insights without writing code.
What is the difference between the paid plans?
- Paid plans increase the number of allowed monthly responses and unlock features like AI sentiment analysis, white-labeled forms, and webhook integrations.
Is there a free trial for the Premium features?
- Yes, new users can access a 14-day free trial of the Premium plan.
Source category: Productivity
Source subcategory: Form Builder
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Categories
Software Type
How AI is used
Feedal is an AI-powered form builder for small businesses and product teams that supports the creation of surveys and the automated analysis of response sentiment. It helps teams identify critical feedback and trends. Buyers should consider the response limits associated with each pricing tier.
Pros & Cons
Pros
- Includes a free plan for basic needs
- AI analysis may reduce time spent reading manual feedback
- Supports both web embeds and QR codes for data collection
- Provides white-labeling options to remove vendor branding
Cons
- The Free plan is limited to one active form and 100 responses
- The Starter plan limits response volume to 1,000 per month
- Some advanced analysis features are restricted to the Premium and Enterprise tiers
