AI TOOL PROFILE
fact24: Crisis Management and Emergency Notification Software
- Operations
- Emergency Notification
- Small Businesses
- Mid-Market Companies
- Enterprise Companies
- Operations Managers
- Crisis Response Teams
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website, though a 30-day free trial is offered for demo accounts.
At a glance
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies, Operations Managers, Crisis Response Teams
- Key use cases
- Emergency Mass Notification, Technical Incident Response, Global Risk Monitoring, Crisis Coordination
- Official website
- Visit fact24 official website

How AI is used
fact24 is a cloud-based solution designed for proactive crisis management and emergency notification. The platform consists of two primary components: ENS+ for emergency notification services and CIM for crisis and incident management, supporting workflows from initial preparation through to evaluation.
The software is designed for companies of all sizes across various industries to help safeguard personnel and assets. It supports workflows for initiating rescue measures, monitoring international risks, and delivering mass notifications to teams during an evacuation or critical incident.
Buyers should note that the platform includes specialized modules for e-learning (FACT24 EDU) and hardware/virtual integration (Mediagateway). Those considering the tool should confirm how these add-ons fit into their infrastructure and whether the AI beta features meet their specific language and compliance needs.
Key Features
Emergency Notification Services (ENS+)
Provides mass notification capabilities to alert teams or activate evacuations.
Crisis and Incident Management (CIM)
Supports the business continuity management process from preparation to evaluation.
International Risk Monitoring (TRM+)
Supports monitoring of global risks to provide early warnings.
Technical Alerting
Supports direct connection to sensors and technical equipment to alert emergency teams.
AI Chat Summary and Text Editor
AI-driven tools designed to help users process information during a crisis.
Virtual Task Management
Supports the coordination of tasks and rescue measures during critical events.
Use Cases
Emergency Mass Notification
Alerting affected employees or activating evacuation protocols during a facility emergency.
Technical Incident Response
Connecting sensors to the system to trigger alerts for technical teams when equipment fails.
Global Risk Monitoring
Tracking international risks to provide early warnings and prepare response plans.
Crisis Coordination
Using digital tools to manage the business continuity management process chain in one tool.
FAQ
What does fact24 do?
- It is a SaaS platform that combines emergency notification services (ENS+) and crisis/incident management (CIM) to help companies coordinate responses to critical events.
Does fact24 offer a free trial?
- Yes, the company provides a 30-day free trial for demo accounts.
Who is this software designed for?
- It is designed for businesses of all sizes, from small businesses to large enterprises, across all industries.
Is the software secure and compliant?
- Yes, it is ISO/IEC 27001:2022 and ISO 22301:2019 certified.
Source category: Operations
Source subcategory: Emergency Notification
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