fact24: Crisis Management and Emergency Notification Software
fact24 helps business owners and operations managers coordinate emergency responses and monitor risks. It is designed for organizations that need to combine mass notification with business continuity management.
At a glance
- Category
- Operations
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies, Operations Managers, Crisis Response Teams
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website, though a 30-day free trial is offered for demo accounts.
- Key use cases
- Emergency Mass Notification, Technical Incident Response, Global Risk Monitoring, Crisis Coordination
- Official website
- fact24.com
fact24 is a cloud-based solution designed for proactive crisis management and emergency notification. The platform consists of two primary components: ENS+ for emergency notification services and CIM for crisis and incident management, supporting workflows from initial preparation through to evaluation.
The software is designed for companies of all sizes across various industries to help safeguard personnel and assets. It supports workflows for initiating rescue measures, monitoring international risks, and delivering mass notifications to teams during an evacuation or critical incident.
Buyers should note that the platform includes specialized modules for e-learning (FACT24 EDU) and hardware/virtual integration (Mediagateway). Those considering the tool should confirm how these add-ons fit into their infrastructure and whether the AI beta features meet their specific language and compliance needs.
Key Features
Provides mass notification capabilities to alert teams or activate evacuations.
Supports the business continuity management process from preparation to evaluation.
Supports monitoring of global risks to provide early warnings.
Supports direct connection to sensors and technical equipment to alert emergency teams.
AI-driven tools designed to help users process information during a crisis.
Supports the coordination of tasks and rescue measures during critical events.
Use Cases
Alerting affected employees or activating evacuation protocols during a facility emergency.
Connecting sensors to the system to trigger alerts for technical teams when equipment fails.
Tracking international risks to provide early warnings and prepare response plans.
Using digital tools to manage the business continuity management process chain in one tool.
Best For
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website, though a 30-day free trial is offered for demo accounts.
FAQ
It is a SaaS platform that combines emergency notification services (ENS+) and crisis/incident management (CIM) to help companies coordinate responses to critical events.
Yes, the company provides a 30-day free trial for demo accounts.
It is designed for businesses of all sizes, from small businesses to large enterprises, across all industries.
Yes, it is ISO/IEC 27001:2022 and ISO 22301:2019 certified.
Source category: Operations
Source subcategory: Emergency Notification
Software Type:
How AI is used
fact24 is a crisis management and emergency notification tool for businesses of all sizes. It supports risk monitoring, mass alerting, and incident coordination, featuring AI tools for text editing and summaries.
Pros & Cons
- ISO/IEC 27001:2022 and ISO 22301:2019 certified for security and business continuity.
- Offers a 30-day free trial for demo accounts.
- High availability guarantees for the alerting service (99.99%).
- AI features use a GDPR-compliant European provider (Mistral AI).
- Specific pricing tiers or monthly costs are not provided in the available evidence.
- AI features are currently in a free beta, so long-term availability or cost is not specified.
