ElevenLabs: AI Voice and Conversational Agent Platform
ElevenLabs helps businesses automate customer interactions and produce audio content. It supports teams needing multilingual options or voice-driven customer experiences.
At a glance
- Category
- Productivity
- Best for
- Small business owners, Content creators, Customer experience managers, Software developers, Enterprise operations leads
- Pricing
- Pricing includes a free tier with 10k credits per month, with paid plans starting at $5/month for the Starter tier. Additional tiers include Creator, Pro, Scale, Business, and custom Enterprise pricing.
- Key use cases
- Multilingual Content Localization, Automated Customer Support, Audio Content Production, Accessibility Tools
- Integrations
- Salesforce, Stripe, Zendesk, Twilio, Hubspot
- Official website
- elevenlabs.io/
ElevenLabs is an AI audio platform for generating speech, music, and sound effects. It consists of three primary areas: ElevenCreative for content production, ElevenAgents for deploying interactive customer service agents, and ElevenAPI for developers integrating these tools into other software.
The platform is designed for business owners, content creators, and developers. It supports over 70 languages and provides tools for voice cloning and a library of over 10,000 voices to customize audio delivery.
Business buyers can deploy voice agents across phone, chat, and email, or localize marketing materials for global audiences. The tool includes security features such as SOC 2 and GDPR compliance, with HIPAA-eligible configurations for qualifying enterprises.
Buyers should confirm their monthly character and minute requirements, as pricing is based on credit consumption. It is also recommended to verify which audio quality and latency levels are required for specific use cases.
Key Features
Converts text into audio in over 70 languages with options to control emotion and delivery.
Deployable voice and chat agents for phone, email, and WhatsApp with analytics and compliance guardrails.
Supports the creation of instant or professional voice replicas and custom voice design via prompts.
Provides audio transcription services supporting speaker diarization and character-level timestamps.
Generates music tracks and custom sound effects from text descriptions.
Offers REST APIs and official Python and TypeScript SDKs for audio integration.
Use Cases
Supports the translation and dubbing of marketing materials and videos into 70+ languages.
Deploying voice agents to handle scheduling, order refunds, and general inquiries via phone and chat.
Generating voiceovers for podcasts, audiobooks, and ads using a library of AI voices.
Providing speech synthesis for users with accessibility needs.
Best For
Integrations
Pricing
Pricing includes a free tier with 10k credits per month, with paid plans starting at $5/month for the Starter tier. Additional tiers include Creator, Pro, Scale, Business, and custom Enterprise pricing.
FAQ
Each text character generated consumes credits. The exact cost per character depends on the specific AI model used, such as V1 or V2 Flash/Turbo.
HIPAA-eligible configurations are available for enterprise customers when Zero Retention Mode is enabled and a Business Associate Agreement (BAA) is in place.
Content generated through the API using ElevenLabs models is commercially licensed, though music generation may require additional licenses for film or TV.
The Starter plan ($5/month) includes a commercial license and instant voice cloning, which may be a suitable starting point before moving to the Creator or Pro tiers.
Source category: Productivity
Source subcategory: Voice AI
