Droxy: AI Chatbot and Customer Engagement Platform
Droxy helps small and mid-sized businesses automate customer responses and lead collection. It is designed for teams that need a 24/7 presence across multiple communication channels.
At a glance
- Category
- Customer Support
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies, Ecommerce stores, Service-based businesses
- Pricing
- Pricing starts at $16 per month. An Enterprise plan is available at $240 per month with annual billing saving 20%.
- Key use cases
- Home Services Support, Healthcare Office Management, Ecommerce Sales Support, General FAQ Automation
- Integrations
- Zapier, Google Drive, YouTube, PDF import
- Official website
- droxy.ai
Droxy is a platform designed to create and deploy customer-facing AI agents. It supports training agents on company knowledge—using sources like PDFs, websites, and Google Drive—to provide responses across web, phone, and messaging channels.
The tool is intended for various business types, including those in home services, healthcare, and ecommerce. It includes features for lead qualification and human hand-off when a live agent is needed.
Buyers should confirm how they plan to ground their AI agents, as the tool relies on provided business data to maintain accuracy. It supports 95+ languages for businesses serving international markets.
Key Features
Deploy AI agents across websites, phone systems, messaging apps, and social media comments.
Train agents using data from websites, e-commerce stores, PDFs, YouTube videos, and Google Drive.
Supports transitioning a conversation from an AI agent to a human team member.
Designed to gather and qualify lead information from users.
Provides communication capabilities in 95+ languages.
Suggests products to customers based on the interaction.
Use Cases
Handling service calls during peak hours and providing information to support job bookings.
Managing patient appointment scheduling and answering common queries about office hours and insurance.
Using AI to provide product recommendations and collect lead information from shoppers.
Using a grounded knowledge base to answer repetitive customer questions across multiple channels.
Best For
Integrations
Pricing
Pricing starts at $16 per month. An Enterprise plan is available at $240 per month with annual billing saving 20%.
FAQ
Droxy supports deployment across websites, phone, messaging platforms, and social media comments.
You can ground the agent using information from your website, e-commerce store, PDFs, YouTube videos, and Google Drive.
Pricing starts at $16 per month.
Source category: Customer Support
Source subcategory: AI Chatbot
