AI TOOL PROFILE
Dost.AI: AI Chatbot for Social Media Automation
- Customer Support
- AI Chatbot
- Small Businesses
- Mid-Market Companies
- Businesses using Facebook and Messenger for customer engagement
Pricing
Pricing starts at BDT 6000 (approximately USD 70) per month for the Start tier, with a minimum 6-month commitment. Higher tiers like Grow and Scale provide more intents, API connectivity, and dedicated server options.
At a glance
- Best for
- Small Businesses, Mid-Market Companies, Businesses using Facebook and Messenger for customer engagement
- Key use cases
- Social Media Customer Support, Lead Engagement, Multi-lingual Interaction, Comment Management
- Integrations
- WordPress, WooCommerce, Shopify, Magento, Facebook
- Official website
- Visit dost official website
How AI is used
Dost.AI is an AI-powered chatbot platform that supports interactions on social media and various messaging apps. It is designed to handle customer inquiries and basic sales tasks, allowing a business to remain active 24/7.
The tool is built for businesses that use social media for customer acquisition and support. It supports several platforms, including Facebook Messenger, Viber, Skype, and Twitter, and may fetch data from e-commerce platforms.
Key capabilities include support for multiple languages—specifically Bangla, English, and Banglish—and an option for human handover when a bot cannot resolve an issue. This supports a workflow where AI handles routine queries and humans step in for complex problems.
Buyers should note that the entry-level plans require a minimum six-month commitment and have limits on the number of intents or entities the bot can recognize.
Key Features
Multi-Platform Support
Supports automation across Facebook, Messenger, Google Assistant, Viber, Skype, and Twitter.
Multi-Language Capabilities
Supports interactions in Bangla, English, and Banglish, with the ability to train for new languages.
Human Handover
Includes an option for syncing between the AI bot and a human agent for a transition to manual support.
Comment Automation
Includes tools to reply to page comments in Messenger privately and manage unwanted comments.
Analytics Dashboard
Provides data and analysis based on user feedback and interests to support business decisions.
E-commerce Integration
Designed to integrate with platforms such as WordPress, WooCommerce, Shopify, and Magento to fetch data.
Use Cases
Social Media Customer Support
Using AI to answer common customer inquiries on social media platforms 24/7.
Lead Engagement
Automating initial conversations and sales interactions across messaging apps.
Multi-lingual Interaction
Providing automated support for customers speaking Bangla, English, or Banglish.
Comment Management
Automating replies to public page comments by moving the conversation to private messages.
Integrations
- WordPress
- WooCommerce
- Shopify
- Magento
- Messenger
- Google Assistant
- Viber
- Skype
FAQ
Which platforms does Dost.AI support?
- Dost.AI supports Facebook, Messenger, Google Assistant, Viber, Skype, and Twitter.
What languages are supported by the AI engine?
- The engine understands Bangla, English, and Banglish, and is designed so that new languages can be trained.
Is there a minimum contract for Dost.AI pricing?
- Yes, the Start and Grow pricing tiers require a minimum commitment of 6 months.
Can a human agent take over the chat?
- Yes, the platform includes a human handover option to allow syncing between the AI bot and a human support agent.
Source category: Customer Support
Source subcategory: AI Chatbot
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