Dost.AI: AI Chatbot for Social Media Automation
Dost.AI helps small and mid-market businesses automate their social media customer service. It is designed for teams that need 24/7 availability on platforms like Facebook and Messenger.
At a glance
- Category
- Customer Support
- Best for
- Small Businesses, Mid-Market Companies, Businesses using Facebook and Messenger for customer engagement
- Pricing
- Pricing starts at BDT 6000 (approximately USD 70) per month for the Start tier, with a minimum 6-month commitment. Higher tiers like Grow and Scale provide more intents, API connectivity, and dedicated server options.
- Key use cases
- Social Media Customer Support, Lead Engagement, Multi-lingual Interaction, Comment Management
- Integrations
- WordPress, WooCommerce, Shopify, Magento, Facebook
- Official website
- dost.ai
Dost.AI is an AI-powered chatbot platform that supports interactions on social media and various messaging apps. It is designed to handle customer inquiries and basic sales tasks, allowing a business to remain active 24/7.
The tool is built for businesses that use social media for customer acquisition and support. It supports several platforms, including Facebook Messenger, Viber, Skype, and Twitter, and may fetch data from e-commerce platforms.
Key capabilities include support for multiple languages—specifically Bangla, English, and Banglish—and an option for human handover when a bot cannot resolve an issue. This supports a workflow where AI handles routine queries and humans step in for complex problems.
Buyers should note that the entry-level plans require a minimum six-month commitment and have limits on the number of intents or entities the bot can recognize.
Key Features
Supports automation across Facebook, Messenger, Google Assistant, Viber, Skype, and Twitter.
Supports interactions in Bangla, English, and Banglish, with the ability to train for new languages.
Includes an option for syncing between the AI bot and a human agent for a transition to manual support.
Includes tools to reply to page comments in Messenger privately and manage unwanted comments.
Provides data and analysis based on user feedback and interests to support business decisions.
Designed to integrate with platforms such as WordPress, WooCommerce, Shopify, and Magento to fetch data.
Use Cases
Using AI to answer common customer inquiries on social media platforms 24/7.
Automating initial conversations and sales interactions across messaging apps.
Providing automated support for customers speaking Bangla, English, or Banglish.
Automating replies to public page comments by moving the conversation to private messages.
Best For
Integrations
Pricing
Pricing starts at BDT 6000 (approximately USD 70) per month for the Start tier, with a minimum 6-month commitment. Higher tiers like Grow and Scale provide more intents, API connectivity, and dedicated server options.
FAQ
Dost.AI supports Facebook, Messenger, Google Assistant, Viber, Skype, and Twitter.
The engine understands Bangla, English, and Banglish, and is designed so that new languages can be trained.
Yes, the Start and Grow pricing tiers require a minimum commitment of 6 months.
Yes, the platform includes a human handover option to allow syncing between the AI bot and a human support agent.
Source category: Customer Support
Source subcategory: AI Chatbot
