DonorDock: Donor Management Platform for Nonprofits
DonorDock helps lean nonprofit teams manage donor relationships and fundraising tasks. It is designed for organizations that want to combine their CRM, outreach, and giving pages to reduce the need for multiple separate tools.
At a glance
- Category
- Operations
- Best for
- Small and medium-sized nonprofits, Lean fundraising teams, US-based 501(c)(3) organizations, Executive Directors managing multiple roles
- Pricing
- Pricing starts at $500 per month, billed annually. There is a 1% platform fee on gifts processed through Online Giving pages.
- Key use cases
- Donor Stewardship, Digital Fundraising Campaigns, Major Gift Pipeline Management, Volunteer and Grant Tracking
- Integrations
- Stripe, PayPal, QuickBooks Online, GoFundMePro, OneCause
- Official website
- donordock.com
DonorDock is a donor management platform designed for small and growing nonprofits. It centralizes contact records, gift tracking, and communication history to help teams maintain a view of donor relationships within a single application.
The software is designed for lean teams, such as executive directors or coordinators, who handle multiple roles. It supports fundraising activities including the creation of branded online giving pages, tracking recurring donations, and managing outreach via email and text.
The platform includes Otto, an AI assistant that analyzes donor behavior to suggest next steps and generate follow-up tasks. Additionally, DonorDock provides project management tools, including Kanban-style boards, to track major gift asks and grant deadlines.
Buyers should confirm they are based in the United States, as the company currently only provides support and services for US-based customers. Users should also account for the platform fee associated with online gifts when calculating total costs.
Key Features
Stores contact information, tracks giving history, and manages household relationships and gift attribution.
Branded pages for donations, memberships, and tickets with support for recurring gifts and automatic tax receipts.
Tools for sending bulk emails and text messages with personalization using merge tags.
Analyzes donor data to surface suggested next steps, identify lapsed givers, and draft stewardship messages.
Kanban-style boards for tracking major gift pipelines and general team initiatives.
Includes over 30 pre-built reports, such as LYBUNT and SYBUNT, and supports custom report building.
Use Cases
Using AI nudges and automated workflows to support timely thank-yous and follow-ups.
Creating campaign-specific giving pages and tracking results and donor trends.
Using Ask Boards to track prospects through identification, qualification, and cultivation stages.
Logging volunteer hours and monitoring grant application deadlines and reporting requirements.
Best For
Integrations
Pricing
Pricing starts at $500 per month, billed annually. There is a 1% platform fee on gifts processed through Online Giving pages.
FAQ
No, DonorDock includes unlimited contacts at no extra cost.
Yes, the platform provides a 90-day money-back guarantee if the software is not a good fit for the organization.
Yes, DonorDock supports data migration from other CRMs via CSV/Excel imports or guided premium onboarding support.
DonorDock charges a 1% platform fee on gifts processed through its giving pages, in addition to standard Stripe or PayPal processing fees.
Source category: Operations
Source subcategory: CRM
