AI TOOL PROFILE
Crobox: Product Discovery and Guided Selling Software
- Sales
- Sales Enablement
- eCommerce stores
- Retail brands
- B2C brands
- B2B retail brands
Pricing
Paid plans include Advisor Essential for small businesses (under 20,000 monthly visitors), Advisor Advanced for medium businesses, and Advisor Enterprise. Pricing is available upon request from the vendor.
At a glance
- Best for
- eCommerce stores, Retail brands, B2C brands, B2B retail brands
- Key use cases
- Guided Product Selection, Reducing Choice Overload, Digital Advisory Experience, Adaptive Promotions
- Official website
- Visit crobox official website
How AI is used
Crobox is a product discovery platform designed for B2B and B2C retail brands. It uses AI and behavioral psychology to guide shoppers through a digital journey, helping them navigate product assortments to find a match for their specific needs.
The software is used by eCommerce stores in industries such as beauty, home appliances, and sports. It provides tools to create interactive product advisors, enrich technical product data into customer-friendly language, and deliver recommendations based on user intent.
Buyers should note that functionality varies by tier. Certain features, such as data enrichment and A/B testing, are not included in the entry-level plan. There is also a one-time onboarding fee for setup and training.
Key Features
Product Advisors
Interactive Q&A flows designed to guide customers to specific products based on their needs.
Product Data Enrichment
Tools to transform unstructured or technical product data into language intended to be easier for shoppers to understand.
Personalized Recommender
An intent-driven system that suggests products based on shopper behavior.
Dynamic Messaging
Promotions that adapt based on the customer's journey through the site.
Product Comparison
Tools that help customers compare different items side-by-side.
Sagent AI Assistant
An AI-powered shopping assistant to support customer product discovery.
Use Cases
Guided Product Selection
Helping shoppers navigate complex catalogs via interactive questions to find specific items like running shoes or skincare.
Reducing Choice Overload
Filtering product assortments to present relevant options to the user.
Digital Advisory Experience
Providing guidance for products that typically require expert advice, such as technical sports gear.
Adaptive Promotions
Using dynamic messaging to deliver promotions that adjust to the shopper's specific path.
FAQ
Who is the Advisor Essential plan designed for?
- The Advisor Essential plan is intended for small local D2C businesses with fewer than 20,000 monthly website visitors.
Does Crobox charge a setup fee?
- Yes, there is a one-time onboarding fee that covers initial setup and training.
How does Crobox handle data privacy?
- The platform is GDPR compliant, meaning customer data is handled according to European data protection standards.
What defines an 'engagement' in Crobox pricing?
- An engagement is defined as any instance where a visitor interacts with experiences like Product Advisors or Comparisons through clicks.
Source category: Sales
Source subcategory: Sales Enablement
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