ContactSwing: AI Voice Agent Platform
ContactSwing helps sales and operations teams manage inbound and outbound calls through AI agents. It is designed for businesses that need 24/7 call coverage and automated lead qualification.
At a glance
- Category
- Sales
- Best for
- Sales Teams, Small Businesses, Mid-Market Companies, Enterprise Operations
- Pricing
- Paid plans start at $25/month for the Starter tier, which includes 50 minutes. Other tiers include Individual ($200/mo), Team ($375/mo), and Business ($750/mo), with additional minutes costing between $0.04 and $0.13.
- Key use cases
- Patient Scheduling, Real Estate Lead Qualification, Candidate Screening, Restaurant Reservation Management, Automotive Sales Support
- Integrations
- Salesforce, HubSpot, Zoho, Google Calendar, Microsoft Calendar
- Official website
- contactswing.ai
ContactSwing is an AI voice agent platform that handles phone interactions, such as answering inquiries and scheduling meetings. It is designed for a range of users, including small businesses and enterprise-level operations, particularly those in high-volume call environments.
The software uses conversational AI designed to handle interruptions and maintain context. It supports the creation of voice agents via a no-code builder, which allows users to set up conversation flows and routing rules.
In addition to voice, the platform offers AI agents for SMS, WhatsApp, and email. Buyers should confirm if the specific compliance configurations, such as HIPAA or SOC, match their internal security requirements and if the per-minute pricing fits their expected call volume.
Key Features
Automated phone agents that answer calls and use natural language processing to conduct conversations.
Agents can ask specific questions and score leads before routing prospects to a sales team.
Supports checking availability, booking meetings, and sending confirmations via calendar integrations.
A drag-and-drop interface for building and modifying conversation workflows without developers.
Dashboards for tracking conversation quality, sentiment analysis, and conversion rates.
Includes AI-driven interactions via SMS, WhatsApp, and email.
Use Cases
Supports healthcare providers with appointment reminders and after-hours triage.
Qualifying property leads and scheduling showings.
Verifying experience and availability for job applicants in recruitment and staffing.
Handling table reservations and waitlist management.
Confirming trade-in values and booking test drives for car dealerships.
Best For
Integrations
Pricing
Paid plans start at $25/month for the Starter tier, which includes 50 minutes. Other tiers include Individual ($200/mo), Team ($375/mo), and Business ($750/mo), with additional minutes costing between $0.04 and $0.13.
FAQ
Most businesses launch their first AI phone agent within 5-7 business days using the no-code builder.
Yes, it supports integrations with Salesforce, HubSpot, Zoho, and over 50 other platforms to sync records automatically.
The platform is designed to be HIPAA and SOC compliant, supporting encrypted data transmission and secure cloud storage.
The system is designed to transfer complex queries to human agents, providing the context of the conversation to the staff member.
Source category: Sales
Source subcategory: Voice AI
