Confer With: Live Video Shopping Software
Confer With helps ecommerce stores and retail brands provide personalized shopping assistance. It is designed for teams selling products that may benefit from live demonstrations.
At a glance
- Category
- Sales
- Best for
- Ecommerce stores, Retail brands, Direct-to-consumer (DTC) businesses, Sales teams selling complex products
- Pricing
- Pricing is tiered by the number of consultants. The Express plan offers a 30-day free trial. Standard and Enterprise plans provide additional features such as live reporting and advanced integrations.
- Key use cases
- Live Product Demonstrations, Guided Shopping Sessions, Virtual Clienteling, Cart Engagement
- Integrations
- Shopify, BigCommerce, SAP Commerce Cloud, Magento, Salesforce
- Official website
- conferwith.io
Confer With is a video sales engagement tool for retailers and direct-to-consumer brands. It allows businesses to host one-on-one video calls where sales experts can guide customers through a product catalog in real time.
The platform supports businesses in sectors such as consumer electronics, furniture, and fashion where visual demonstration and expert advice may help a buyer make a decision. It includes tools for product sharing and shared baskets to help move a browser toward a purchase.
Buyers should confirm which plan fits their team size, as features like product search and live reporting are available in the Standard and Enterprise tiers. The software requires integration with an ecommerce platform to enable shoppable functionality.
Key Features
Supports live one-on-one video, audio, and chat sessions between customers and brand ambassadors.
Includes AI support tools designed to help brand ambassadors engage customers.
Allows experts to add or remove products from a customer's cart during a live call.
Enables the sharing of product details and digital assets during the shopping experience.
Provides data on customer sentiment, call duration, and sales metrics.
Includes a customizable widget to launch video calls directly from a retail website.
Use Cases
Retail experts can showcase product features and answer questions in real time via video.
Supporting customers through the selection process for items like electronics or appliances.
Maintaining relationships with high-value customers through scheduled virtual appointments.
Using live interaction to address queries and help customers complete their purchase.
Best For
Integrations
Pricing
Pricing is tiered by the number of consultants. The Express plan offers a 30-day free trial. Standard and Enterprise plans provide additional features such as live reporting and advanced integrations.
FAQ
Confer With is a platform that enables retailers to host live 1-2-1 video, audio, and chat shopping sessions where products are shoppable in real time.
Yes, the Express plan includes a 30-day free trial for businesses to use the basic video widget and chat functionality.
Yes, the platform includes a shared basket feature that allows brand ambassadors to add or remove products for the customer during a call.
It supports integrations with Shopify, BigCommerce, SAP Commerce Cloud, Magento, and Salesforce, among others.
Source category: Sales
Source subcategory: Sales Enablement
