AI TOOL PROFILE
CloudSense: CPQ and Order Management for Telcos and Media
- Sales
- Sales Enablement
- B2B Telecommunications providers
- Communications Service Providers (CSPs)
- Media companies and publishers
- Managed Service Providers (MSPs)
- Salesforce-based enterprise sales teams
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- B2B Telecommunications providers, Communications Service Providers (CSPs), Media companies and publishers, Managed Service Providers (MSPs), Salesforce-based enterprise sales teams
- Key use cases
- B2B Telco Quoting, Automated Order Fulfillment, Digital Ad Sales Management, Subscription Lifecycle Changes
- Integrations
- Salesforce
- Official website
- Visit cloudsense official website
How AI is used
CloudSense is a CPQ (Configure, Price, Quote) and Order Management platform built natively on Salesforce. It is designed for B2B telecommunications, communications service providers, and media companies that handle complex product bundles and subscription models.
The software helps businesses manage the commercial lifecycle, from the product catalog and quoting stage through to order fulfillment and subscription management. It includes specialized tools such as TelcoOne for enterprise telco complexity and SenseAI for platform health monitoring.
Buyers should note that the platform is specialized for the communications and media industries. Those in other sectors should confirm if the pre-configured data models and industry-specific logic align with their business needs.
Key Features
AI-Powered CPQ
Supports the configuration, pricing, and quoting of complex B2B solutions and subscriptions.
Product Catalog Management
A single location to manage offerings, services, pricing, and business rules.
Order Fulfillment & Orchestration
Supports the automation of steps required to fulfill orders and disassemble complex requests for delivery systems.
Subscription & Lifecycle Management
Supports in-flight order changes and automated subscription renewals.
SenseAI Co-pilot Tools
Provides platform health monitoring, bottleneck detection, and regression testing support.
Deal Optimization
Includes tools for pricing calculations and analysis of deal profitability.
Use Cases
B2B Telco Quoting
Supporting the preparation of complex quotes with built-in eligibility and compatibility rules.
Automated Order Fulfillment
Moving a sale from the quoting stage to fulfillment using digital workflows to help reduce manual effort.
Digital Ad Sales Management
Managing cross-channel campaigns, bookings, and reporting for media publishers.
Subscription Lifecycle Changes
Handling updates to existing orders and subscriptions in real time without disrupting the fulfillment process.
Integrations
- Salesforce
FAQ
What is CloudSense used for?
- CloudSense is used by B2B telcos and media companies to simplify product configuration, automate order fulfillment, and manage complex subscriptions.
Is CloudSense compatible with Salesforce?
- Yes, CloudSense is a Salesforce-native platform and an ISV Platinum partner, built directly on Salesforce.
Who is the target audience for CloudSense?
- The tool is designed for B2B telecommunications providers, communications service providers, managed service providers, and media publishers.
Source category: Sales
Source subcategory: Sales Enablement
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