Cloudform: AI Chatbot Platform
Cloudform helps small and mid-market businesses automate initial customer interactions. It is designed for teams that need a chatbot trained on their own company documents and website data.
At a glance
- Category
- Customer Support
- Best for
- Small Businesses, Mid-Market Companies, Agencies providing AI solutions to clients
- Pricing
- Paid plans start at $99 per month. Costs include a monthly subscription, per-message credits based on the AI model, and potential fees for additional agents or extra storage. A free trial is available.
- Key use cases
- Customer Service Automation, Lead Generation, HR Support, Sales Support
- Integrations
- API
- Official website
- www.cloudform.ai/
Cloudform is a platform used to create and deploy custom AI agents on a company's website. These agents use OpenAI's ChatGPT models and are trained using a knowledge base created by the user, which may include PDFs, FAQs, and website pages.
The tool is designed for small and medium-sized businesses that want to provide responses to visitors in real time without needing a manual operator for every query. It supports deployment options including an iframe or a chat bubble widget, and allows for custom branding to match company colors and logos.
Buyers should note that the performance of the bot depends on the knowledge base provided. Costs are structured around a monthly subscription plus usage-based message credits, which vary depending on the AI model selected.
Key Features
Supports training AI agents using website pages, brochure PDFs, technical data sheets, and text files.
Supports various OpenAI models, including GPT-3.5, GPT-4 Turbo, GPT-4o, and GPT-4o-mini.
Chatbots can be added to websites as an iframe or a chat bubble widget with custom logos and colors.
Designed to identify and capture lead information through website interactions.
The platform and chatbot interface are designed to support multiple languages for global audiences.
Use Cases
Using trained AI agents to answer common user questions in real time on a website.
Capturing visitor information through conversational interactions.
Providing virtual assistants to help employees find answers to HR-related questions.
Assisting the sales process through initial lead qualification and product recommendations.
Best For
Integrations
Pricing
Paid plans start at $99 per month. Costs include a monthly subscription, per-message credits based on the AI model, and potential fees for additional agents or extra storage. A free trial is available.
FAQ
You train the agent using a Base System Prompt and a Knowledge Base consisting of website pages, PDFs, FAQs, and other company documents.
Monthly plans include Basic ($99/mo), Pro ($299/mo), and Elite ($799/mo). A free trial is also available.
Yes, the platform allows you to add your own custom logo and color scheme to match your company's branding.
Once trained, you create an embed code in the management platform and add it to your site as either an iframe or a chat bubble widget.
Source category: Customer Support
Source subcategory: AI Chatbot
