AI TOOL PROFILE
Cloudform: AI Chatbot Platform
- Customer Support
- AI Chatbot
- Small Businesses
- Mid-Market Companies
- Agencies providing AI solutions to clients
Pricing
Paid plans start at $99 per month. Costs include a monthly subscription, per-message credits based on the AI model, and potential fees for additional agents or extra storage. A free trial is available.
At a glance
- Best for
- Small Businesses, Mid-Market Companies, Agencies providing AI solutions to clients
- Key use cases
- Customer Service Automation, Lead Generation, HR Support, Sales Support
- Integrations
- API
- Official website
- Visit Cloudform official website
How AI is used
Cloudform is a platform used to create and deploy custom AI agents on a company's website. These agents use OpenAI's ChatGPT models and are trained using a knowledge base created by the user, which may include PDFs, FAQs, and website pages.
The tool is designed for small and medium-sized businesses that want to provide responses to visitors in real time without needing a manual operator for every query. It supports deployment options including an iframe or a chat bubble widget, and allows for custom branding to match company colors and logos.
Buyers should note that the performance of the bot depends on the knowledge base provided. Costs are structured around a monthly subscription plus usage-based message credits, which vary depending on the AI model selected.
Key Features
Custom Knowledge Base
Supports training AI agents using website pages, brochure PDFs, technical data sheets, and text files.
Multi-Model Support
Supports various OpenAI models, including GPT-3.5, GPT-4 Turbo, GPT-4o, and GPT-4o-mini.
Customizable Embeds
Chatbots can be added to websites as an iframe or a chat bubble widget with custom logos and colors.
Lead Capture
Designed to identify and capture lead information through website interactions.
Multilingual Interface
The platform and chatbot interface are designed to support multiple languages for global audiences.
Use Cases
Customer Service Automation
Using trained AI agents to answer common user questions in real time on a website.
Lead Generation
Capturing visitor information through conversational interactions.
HR Support
Providing virtual assistants to help employees find answers to HR-related questions.
Sales Support
Assisting the sales process through initial lead qualification and product recommendations.
Integrations
- API
FAQ
How does the AI learn about my business?
- You train the agent using a Base System Prompt and a Knowledge Base consisting of website pages, PDFs, FAQs, and other company documents.
What are the pricing options for Cloudform?
- Monthly plans include Basic ($99/mo), Pro ($299/mo), and Elite ($799/mo). A free trial is also available.
Can I customize the look of the chatbot?
- Yes, the platform allows you to add your own custom logo and color scheme to match your company's branding.
How is the chatbot added to a website?
- Once trained, you create an embed code in the management platform and add it to your site as either an iframe or a chat bubble widget.
Source category: Customer Support
Source subcategory: AI Chatbot
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