AI TOOL PROFILE
ChilliDB: Client Management for Nonprofits and Health Services
- Customer Support
- CRM
- Not-for-profit organizations
- Community service providers
- Health service agencies
- Professional associations
Pricing
Pricing starts at $33 per user per month for the Essential plan and $49 per user per month for the Premium plan. Enterprise pricing requires a custom quote. All plans exclude GST and a system establishment fee.
At a glance
- Best for
- Not-for-profit organizations, Community service providers, Health service agencies, Professional associations
- Key use cases
- Nonprofit Stakeholder Management, Health Service Coordination, Association Member Services, Community Program Delivery
- Integrations
- Xero, Mailchimp, Outlook, Gmail
- Official website
- Visit chillidb official website

How AI is used
ChilliDB is a client management system developed in Australia, tailored for the not-for-profit, health, and community sectors. It serves as a centralized database for managing contacts, organizations, and their interactions.
The software is designed for organizations such as peak bodies, health service providers, and community agencies. It provides tools for tracking service delivery, managing memberships, and coordinating event logistics, along with modules for contract and case management.
Buyers can customize the system using custom fields to build forms and screens to match their business model without programming. The platform is cloud-based with data stored onshore in Australia.
Buyers should confirm their user count and whether they require features like the Outlook plugin or web controls, as these are available in specific pricing tiers.
Key Features
Case and Contract Management
Supports the assessment, planning, and monitoring of support delivery and contract tracking from opportunity to execution.
Membership Management
Supports the creation of customized membership packages and renewal tracking for paid and non-paid members.
Donor Relationship Management
Provides a module to record donations and analyze donor data to support fundraising activities.
Event Management
Helps manage the planning and delivery of workshops and training, including registration and sign-in sheets.
Custom Fields
Allows users to create their own forms and data capture fields to fit organizational needs.
Web Controls
Provides tools to integrate signup forms and service directories into an organization's website.
Messaging and Communication
Supports sending personalized emails, SMS, and faxes via distribution lists.
Use Cases
Nonprofit Stakeholder Management
Managing contact data and tracking relationships for not-for-profit organizations.
Health Service Coordination
Supporting client administration and case management for primary health networks and providers.
Association Member Services
Handling membership renewals, event registrations, and member communications for peak bodies.
Community Program Delivery
Monitoring the delivery of support services and adhering to program milestones.
Integrations
- Xero
- Mailchimp
- Outlook
- Gmail
FAQ
Who is ChilliDB designed for?
- ChilliDB is designed for not-for-profit, community, and health organizations, as well as professional associations.
How much does ChilliDB cost?
- Plans start at $33 per user per month for the Essential tier and $49 per user per month for the Premium tier; a system establishment fee and GST are additional.
Where is the data stored in ChilliDB?
- All data is stored onshore within Australia.
Can I customize the fields in ChilliDB?
- Yes, the software includes a custom fields feature that allows users to build forms and capture specific information without programming.
Source category: Customer Support
Source subcategory: CRM
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