

Chatsistant is a conversational AI framework for building and deploying multi-agent chatbots. It uses an AI supervisor to monitor conversations and delegate queries to specialized agents trained for specific tasks. The system utilizes Retrieval-Augmented Generation (RAG), allowing users to train bots using their own documents and website data.
The tool is designed for business operators and developers looking to automate customer service, sales qualification, and lead capture. It supports a wide variety of large language models from OpenAI, Google, Anthropic, and DeepSeek, and allows users to bring their own API keys (BYOK) to manage costs.
Buyers should confirm that while the platform offers a free tier, features such as human escalation, custom branding, and higher storage limits are available as paid add-ons. The service is hosted on AWS in the US and aligns with GDPR and CCPA standards.
An AI supervisor coordinates multiple specialized agents and delegates tasks based on the user query.
Supports training chatbots on PDFs, Word docs, CSVs, and scraped website URLs to provide responses based on business-specific data.
Integrates with models from OpenAI, Google Gemini, Anthropic Claude, and DeepSeek.
Supports a transition from AI to a human agent via the inbox when a user requests assistance.
Allows AI agents to trigger actions and access external data via webhooks.
Includes forms to capture visitor contact information and manage leads.
Providing 24/7 responses to common inquiries using a business-specific knowledge base.
Using AI agents to collect visitor information and qualify prospects before human handoff.
Triggering booking actions through function calling and integrations.
Integrating with Shopify to provide product information and checkout support.
Plans range from a free 'Launch Free' tier to an Enterprise Max plan at $500/month. A 30-day free trial is available, and additional features are available as monthly add-ons.
Yes, there is a 'Launch Free' plan that includes one chatbot and one agent. A 30-day free trial of premium features is also available.
It supports models from OpenAI, Google Gemini, Anthropic Claude, and DeepSeek.
The platform is hosted on AWS in the USA, complies with GDPR and CCPA, and is pursuing ISO 27001 certification.
Yes, the framework includes a human escalation feature that allows staff to engage via the inbox and disable AI agents for a live conversation.
Source category: Customer Support
Source subcategory: AI Chatbot
Chatsistant is a multi-agent RAG chatbot framework that helps businesses automate support and sales using models from OpenAI, Google, and Anthropic. It supports workflows through an AI supervisor and function calling. Buyers should confirm the add-on pricing for features like custom domains and human escalation.