AI TOOL PROFILE
Chatbot Builder AI Review
- Customer Support
- AI Chatbot
- Small businesses
- Mid-market companies
- Marketing agencies
- Non-technical business owners
Pricing
The Pro Plan is $49/month and includes a 14-day trial. A White Label Enterprise plan is available for $2,499/month for agencies.
At a glance
- Best for
- Small businesses, Mid-market companies, Marketing agencies, Non-technical business owners
- Key use cases
- Website Visitor Interaction, Social Media Automation, Omnichannel Communication, Agency Service Provision
- Integrations
- Facebook, Instagram, WhatsApp, Telegram, TikTok
- Official website
- Visit Chatbot Builder official website
How AI is used
Chatbot Builder is a tool designed to create and deploy custom AI chatbots and GPTs across various communication platforms. It supports several AI models, including GPT-4, Gemini, Claude, and xAI, allowing businesses to select the model based on performance or cost needs.
The platform is built for small to mid-market business owners and agencies. It provides a visual environment for building bot flows, allowing users to set up automated replies and customer service agents without coding skills.
It supports cross-channel communication on websites and social platforms such as Facebook, Instagram, and WhatsApp. It also includes features for managing leads via pipelines and tracking performance through analytics.
Buyers should confirm whether they prefer using the included OpenAI tokens or linking their own API keys, as specific model access and enterprise plans require a personal key.
Key Features
Multi-Model Support
Compatible with various AI models including GPT-4, GPT-5 Mini, Gemini, Claude, and xAI.
Cross-Channel Integration
Supports deployment across Facebook, Instagram, WhatsApp, Telegram, SMS, Email, and Voice channels.
Knowledge Base Builder
Supports the creation of bots using specific business data, including content extraction from URLs and uploaded documents.
Pipeline Management
Includes tools to track opportunities and tickets with a visual board to manage lead stages.
White Labeling
An enterprise option for agencies to launch a branded chatbot platform under their own domain.
Use Cases
Website Visitor Interaction
Deploying AI agents on a company website to handle initial customer inquiries and support.
Social Media Automation
Managing customer engagement and automated replies on Facebook, Instagram, and TikTok.
Omnichannel Communication
Handling business conversations across SMS, email, and voice calls from a single platform.
Agency Service Provision
Using the white-label plan to provide branded chatbot solutions to clients.
Integrations
- Telegram
- TikTok
- Zapier
- Google Sheets
- Eleven Labs
- MailChimp
- SMS
FAQ
Do I need coding skills to use Chatbot Builder?
- No, the platform is designed with a no-code interface, allowing users to connect bots to channels like Facebook and Instagram.
Which AI models does Chatbot Builder support?
- It supports several models including GPT-4, GPT-5 Mini, Gemini, Claude, and xAI.
Does the Pro Plan include AI API access?
- The Pro Plan includes an OpenAI key with a 5 million token limit for GPT-4o mini; however, users wanting GPT-4 or Enterprise access must link their own key.
Is there a free trial available?
- Yes, a 14-day free Sandbox account is available to test the platform.
Source category: Customer Support
Source subcategory: AI Chatbot
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