Chat Thing: Custom AI Chatbot Builder
Chat Thing helps business owners and managers build AI agents for customer support and internal knowledge. It is designed for teams that want to make information from various data sources accessible via a chat interface.
At a glance
- Category
- Customer Support
- Best for
- Small business owners, Customer support managers, HR and Operations leads, Teams using Notion for documentation
- Pricing
- Pricing follows a freemium model. Paid tiers range from a Basic plan at $11.67/month up to an Enterprise plan at $249.17/month, with annual billing options available.
- Key use cases
- Customer Support Automation, Internal Knowledge Base, Lead Generation, Content-Based Assistants
- Integrations
- Notion, Zapier, Slack, Discord, WhatsApp
- Official website
- chatthing.ai/
Chat Thing is a chatbot builder that allows businesses to create AI agents trained on specific content. The bots use data provided by the user from sources such as websites, Notion pages, YouTube channels, and uploaded files.
The tool is designed for businesses that want to automate responses to common queries for external customers or internal employees. It supports various AI models from providers like OpenAI, Anthropic, and Google, allowing users to select a model based on context window or writing style needs.
Buyers can deploy these bots across several channels, including a website widget, Slack, Discord, WhatsApp, and Telegram. The platform includes tools to manage bot quality, such as response guards to help reduce hallucinations and a conversations view to monitor user interactions.
Buyers should confirm their monthly message and storage token requirements, as these limits vary by pricing tier.
Key Features
Supports training bots using data from websites, Notion, YouTube, RSS feeds, and file types including PDF and CSV.
Bots can be embedded as a web widget or connected to Slack, Discord, WhatsApp, and Telegram.
Supports a range of AI models including GPT-4, Claude, Gemini, and Mistral.
Scheduled synchronization of data sources to keep the bot's knowledge base updated with new or changed content.
Uses AI to validate responses before they are shown to the user to help reduce hallucinations.
Provides usage analytics and a conversations view to monitor how users interact with the bot.
Use Cases
Training bots on company documentation and website content to answer customer questions.
Creating HR or IT bots trained on company handbooks and internal Notion pages to help employees find information.
Deploying interactive bots on websites to engage visitors.
Connecting bots to a blog or YouTube channel to provide answers based on published content.
Best For
Integrations
Pricing
Pricing follows a freemium model. Paid tiers range from a Basic plan at $11.67/month up to an Enterprise plan at $249.17/month, with annual billing options available.
FAQ
Chat Thing can be trained using data from websites via crawling, Notion pages, YouTube channels, RSS feeds, and uploaded files such as PDFs, CSVs, and JSON.
The platform supports various models, including versions of GPT-4, Claude, Gemini, and Mistral.
Yes, there is a free tier that includes 1 chatbot, 1 data source, and specific storage and message token limits.
Bots can be deployed as a web chat widget, an iFrame, or connected to Slack, Discord, WhatsApp, and Telegram.
Source category: Customer Support
Source subcategory: AI Chatbot
