AI TOOL PROFILE
Chat Thing: Custom AI Chatbot Builder
- Customer Support
- AI Chatbot
- Small business owners
- Customer support managers
- HR and Operations leads
- Teams using Notion for documentation
Pricing
Pricing follows a freemium model. Paid tiers range from a Basic plan at $11.67/month up to an Enterprise plan at $249.17/month, with annual billing options available.
At a glance
- Best for
- Small business owners, Customer support managers, HR and Operations leads, Teams using Notion for documentation
- Key use cases
- Customer Support Automation, Internal Knowledge Base, Lead Generation, Content-Based Assistants
- Integrations
- Notion, Zapier, Slack, Discord, WhatsApp
- Official website
- Visit Chat Thing official website
How AI is used
Chat Thing is a chatbot builder that allows businesses to create AI agents trained on specific content. The bots use data provided by the user from sources such as websites, Notion pages, YouTube channels, and uploaded files.
The tool is designed for businesses that want to automate responses to common queries for external customers or internal employees. It supports various AI models from providers like OpenAI, Anthropic, and Google, allowing users to select a model based on context window or writing style needs.
Buyers can deploy these bots across several channels, including a website widget, Slack, Discord, WhatsApp, and Telegram. The platform includes tools to manage bot quality, such as response guards to help reduce hallucinations and a conversations view to monitor user interactions.
Buyers should confirm their monthly message and storage token requirements, as these limits vary by pricing tier.
Key Features
Multi-Source Data Training
Supports training bots using data from websites, Notion, YouTube, RSS feeds, and file types including PDF and CSV.
Multi-Channel Deployment
Bots can be embedded as a web widget or connected to Slack, Discord, WhatsApp, and Telegram.
Model Flexibility
Supports a range of AI models including GPT-4, Claude, Gemini, and Mistral.
Auto-Syncing Data
Scheduled synchronization of data sources to keep the bot's knowledge base updated with new or changed content.
Response Guards
Uses AI to validate responses before they are shown to the user to help reduce hallucinations.
Bot Analytics
Provides usage analytics and a conversations view to monitor how users interact with the bot.
Use Cases
Customer Support Automation
Training bots on company documentation and website content to answer customer questions.
Internal Knowledge Base
Creating HR or IT bots trained on company handbooks and internal Notion pages to help employees find information.
Lead Generation
Deploying interactive bots on websites to engage visitors.
Content-Based Assistants
Connecting bots to a blog or YouTube channel to provide answers based on published content.
Integrations
- Notion
- Zapier
- Slack
- Discord
- Telegram
FAQ
What data sources can Chat Thing use?
- Chat Thing can be trained using data from websites via crawling, Notion pages, YouTube channels, RSS feeds, and uploaded files such as PDFs, CSVs, and JSON.
Which AI models does the platform support?
- The platform supports various models, including versions of GPT-4, Claude, Gemini, and Mistral.
Is there a free version of Chat Thing?
- Yes, there is a free tier that includes 1 chatbot, 1 data source, and specific storage and message token limits.
Where can I deploy my Chat Thing bot?
- Bots can be deployed as a web chat widget, an iFrame, or connected to Slack, Discord, WhatsApp, and Telegram.
Source category: Customer Support
Source subcategory: AI Chatbot
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