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CERTIFY Health: Healthcare Revenue Cycle & Patient Management

CERTIFY Health helps ambulatory and outpatient providers manage patient flows and billing. It is designed for multi-location organizations seeking to unify intake and payment workflows.

At a glance

Category
Healthcare
Best for
Ambulatory care providers, Outpatient clinics, Dental groups, Behavioral health facilities, Community health centers
Pricing
Pricing is offered through three tiers: Essentials, Growth, and Premier. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Key use cases
Patient Registration, Billing and Collections, Waitlist Management, Clinical Documentation
Integrations
Epic, Cerner, athenahealth, eClinicalWorks, Dentrix
Official website
certifyhealth.com
Screenshot of certify health website

CERTIFY Health is a unified platform designed for healthcare providers to manage the patient journey from scheduling to final payment. It combines tools for patient experience, practice operations, and revenue cycle management, which may reduce the need for multiple third-party vendors.

The software is designed for a variety of outpatient settings, including dental groups, behavioral health facilities, and community health centers. It supports the automation of administrative tasks such as insurance verification and appointment reminders to help reduce manual front-desk work.

Buyers should note that the platform is EHR-agnostic and is designed to layer over existing electronic health record systems rather than replace them. Because features like AI Scribe and advanced RCM tools are tiered, buyers should confirm which plan level aligns with their operational needs.

Key Features

Digital Intake

Supports patient check-in via mobile, kiosk, and web, including digital forms and eConsents.

Revenue Cycle Management

Includes insurance eligibility verification, co-pay collection at check-in, and Text-to-Pay options.

Scheduling Automation

Provides online self-scheduling, multi-location scheduling, and an ASAP list to help fill cancellations.

Patient Communication

Offers HIPAA-secure two-way messaging, SMS and email appointment reminders, and multi-language support.

Identity Verification

Uses FaceCheck biometric authentication and OCR capture for insurance cards and photo IDs.

AI Scribe

Available on the Premier plan to support clinical documentation workflows.

Use Cases

Patient Registration

Using digital intake and self-scheduling to register patients before they arrive at the clinic.

Billing and Collections

Using insurance eligibility checks and Text-to-Pay to collect outstanding balances.

Waitlist Management

Using the ASAP list feature to help fill empty appointment slots.

Clinical Documentation

Using AI Scribe and SOAP note tools to manage patient charts and encounter data.

Best For

Ambulatory care providersOutpatient clinicsDental groupsBehavioral health facilitiesCommunity health centersMulti-location healthcare organizations

Integrations

EpicCernerathenahealtheClinicalWorksDentrix

Pricing

Pricing is offered through three tiers: Essentials, Growth, and Premier. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

FAQ

What is CERTIFY Health?

It is a unified healthcare platform that combines patient experience, practice operations, and revenue cycle management for outpatient and ambulatory providers.

Does CERTIFY Health replace my existing EHR?

No, it is designed as an interoperability layer that integrates with existing EHRs such as Epic, Cerner, and athenahealth via HL7 and FHIR standards.

Which plan includes AI features?

The AI Scribe functionality is included in the Premier pricing tier.

How does the software help with billing?

It supports insurance eligibility verification, co-pay collection at check-in, and digital payment tools like Text-to-Pay.

Source category: Healthcare

Source subcategory: Healthcare Revenue Cycle

Categories:

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