AI TOOL PROFILE
CERTIFY Health: Healthcare Revenue Cycle & Patient Management
- Healthcare
- Healthcare Revenue Cycle
- Ambulatory care providers
- Outpatient clinics
- Dental groups
- Behavioral health facilities
- Community health centers
- Multi-location healthcare organizations
Pricing
Pricing is offered through three tiers: Essentials, Growth, and Premier. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Ambulatory care providers, Outpatient clinics, Dental groups, Behavioral health facilities, Community health centers
- Key use cases
- Patient Registration, Billing and Collections, Waitlist Management, Clinical Documentation
- Integrations
- Epic, Cerner, athenahealth, eClinicalWorks, Dentrix
- Official website
- Visit certify health official website
How AI is used
CERTIFY Health is a unified platform designed for healthcare providers to manage the patient journey from scheduling to final payment. It combines tools for patient experience, practice operations, and revenue cycle management, which may reduce the need for multiple third-party vendors.
The software is designed for a variety of outpatient settings, including dental groups, behavioral health facilities, and community health centers. It supports the automation of administrative tasks such as insurance verification and appointment reminders to help reduce manual front-desk work.
Buyers should note that the platform is EHR-agnostic and is designed to layer over existing electronic health record systems rather than replace them. Because features like AI Scribe and advanced RCM tools are tiered, buyers should confirm which plan level aligns with their operational needs.
Key Features
Digital Intake
Supports patient check-in via mobile, kiosk, and web, including digital forms and eConsents.
Revenue Cycle Management
Includes insurance eligibility verification, co-pay collection at check-in, and Text-to-Pay options.
Scheduling Automation
Provides online self-scheduling, multi-location scheduling, and an ASAP list to help fill cancellations.
Patient Communication
Offers HIPAA-secure two-way messaging, SMS and email appointment reminders, and multi-language support.
Identity Verification
Uses FaceCheck biometric authentication and OCR capture for insurance cards and photo IDs.
AI Scribe
Available on the Premier plan to support clinical documentation workflows.
Use Cases
Patient Registration
Using digital intake and self-scheduling to register patients before they arrive at the clinic.
Billing and Collections
Using insurance eligibility checks and Text-to-Pay to collect outstanding balances.
Waitlist Management
Using the ASAP list feature to help fill empty appointment slots.
Clinical Documentation
Using AI Scribe and SOAP note tools to manage patient charts and encounter data.
Integrations
- Epic
- Cerner
- athenahealth
- eClinicalWorks
- Dentrix
FAQ
What is CERTIFY Health?
- It is a unified healthcare platform that combines patient experience, practice operations, and revenue cycle management for outpatient and ambulatory providers.
Does CERTIFY Health replace my existing EHR?
- No, it is designed as an interoperability layer that integrates with existing EHRs such as Epic, Cerner, and athenahealth via HL7 and FHIR standards.
Which plan includes AI features?
- The AI Scribe functionality is included in the Premier pricing tier.
How does the software help with billing?
- It supports insurance eligibility verification, co-pay collection at check-in, and digital payment tools like Text-to-Pay.
Source category: Healthcare
Source subcategory: Healthcare Revenue Cycle
More tools in Healthcare
Other published listings in the Healthcare category.
