AI TOOL PROFILE
CareSmartz360: Home Care Management Software
- Healthcare
- Home Care Management
- Independent home care agencies
- Home care franchisors
- Facility staffing companies
- Enterprise-level healthcare providers
Pricing
Pricing is based on the number of active clients per month rather than per-user licenses. Tiered options are available for Growing, Large, Enterprise, and Franchisor agencies. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Independent home care agencies, Home care franchisors, Facility staffing companies, Enterprise-level healthcare providers
- Key use cases
- Multi-State Compliance Management, Caregiver Coordination, Revenue Cycle Management, Franchise Network Governance
- Integrations
- QuickBooks, Paychex, ADP, Viventium, Waystar
- Official website
- Visit caresmartz360 official website
How AI is used
CareSmartz360 is a cloud-based management platform designed for home care agencies of various sizes, including independent providers, franchisors, and facility staffing companies. The software supports administrative tasks such as client intake, caregiver scheduling, and billing.
For agencies operating in multiple regions, the tool includes electronic visit verification (EVV) integrations for over 45 states to support Medicaid compliance. It also provides mobile applications for office staff and caregivers to coordinate care and track hours.
Buyers should note that the platform is built on Microsoft Azure and is HIPAA and SOC 2 compliant. Pricing is based on the number of active clients per month rather than per-user licenses, which may help the cost scale as an agency's client base grows.
Key Features
Electronic Visit Verification (EVV)
Supports electronic time tracking and integrates with over 45 state Medicaid EVV systems to help maintain compliance.
AI Hub
Provides AI-driven intelligence for caregiver retention, growth forecasting, and assisted workflows.
Caregiver and Agency Mobile Apps
Allows caregivers to access care plans and clock in/out via GPS, while office staff can manage schedules.
Billing and Revenue Cycle Management
Supports invoicing for private pay, Medicaid, VA, and LTCI, with tools to split bills between multiple payers.
Client and Caregiver Intake
Digital tools for onboarding new clients and staff, including custom HIPAA-compliant forms.
Scheduling Tools
Includes a color-coded calendar with drag-and-drop functionality for recurring and ad-hoc shifts.
Use Cases
Multi-State Compliance Management
Supporting agencies that need to automate EVV submissions across different state Medicaid systems.
Caregiver Coordination
Using mobile apps and portals to communicate shift updates and manage caregiver availability.
Revenue Cycle Management
Managing high-volume invoicing and exporting financial data to accounting software.
Franchise Network Governance
Providing franchisors with centralized visibility and standardized care models across multiple locations.
Integrations
- QuickBooks
- Paychex
- ADP
- Viventium
- Waystar
- Change Healthcare
- Sandata
- HHAeXchange
- NETSMART
- Celero
- Checkr
FAQ
How is CareSmartz360 priced?
- Pricing is determined by the total number of active clients per month, which allows the cost to scale with the agency's growth.
Does CareSmartz360 support multiple state EVV requirements?
- Yes, the platform integrates with EVV systems in over 45 states to help agencies stay compliant with state-specific Medicaid rules.
Is the software HIPAA compliant?
- Yes, CareSmartz360 is a cloud-based platform that is HIPAA and SOC 2 compliant, using Microsoft Azure infrastructure.
Can the software manage multiple agency locations?
- Yes, the system supports multi-location management, allowing users to view individual and consolidated data across different offices.
Source category: Healthcare
Source subcategory: Home Care Management
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