AI TOOL PROFILE
CareNiva: HIPAA-Compliant Telehealth Software Platform
- Healthcare
- Telehealth
- Solo practitioners
- New telehealth startups
- Family and internal medicine practices
- Urgent care centers
- Medical groups and hospitals
Pricing
CareNiva uses a freemium model with a free tier, followed by Professional, Professional Plus, and Enterprise paid plans. A free trial is available with no credit card required.
At a glance
- Best for
- Solo practitioners, New telehealth startups, Family and internal medicine practices, Urgent care centers, Medical groups and hospitals
- Key use cases
- Hybrid Care Delivery, Clinical Documentation, Telehealth Practice Launch, Multi-Location Management
- Official website
- Visit careniva official website
How AI is used
CareNiva is a hybrid telehealth platform designed for healthcare providers who manage a mix of remote and in-person visits. It provides tools intended to reduce administrative work, including automated patient intake and integrated communication tools.
The software supports a range of users, from solo practitioners and new telehealth startups to medical groups and hospitals. It focuses on the patient experience, from the initial intake form to the clinical note.
Key capabilities include AI-driven medical scribing for SOAP notes, one-click video conferencing, and insurance eligibility verification. These tools are designed to help clinicians handle patient documentation and scheduling within a single system.
Buyers should confirm which plan they need based on their requirements for AI transcription and custom forms, as these features are tied to higher-tier plans.
Key Features
AI Medical Scribe
Supports automated transcription of patient visits into SOAP notes.
One-Click Video Visits
Provides HIPAA-compliant video conferencing for remote patient care.
Custom Patient Intake
Allows providers to create custom forms and questionnaires for patient registration.
Insurance Verification
Checks insurance eligibility in real time to support billing workflows.
E-prescribing
Integrated tools for sending prescriptions electronically.
Patient and Provider Portals
Dedicated portals for managing schedules, documents, and visit coordination.
Use Cases
Hybrid Care Delivery
Scheduling and managing a combination of in-person and virtual appointments.
Clinical Documentation
Using the AI scribe to transcribe patient encounters into medical notes.
Telehealth Practice Launch
Establishing a new virtual-first medical practice with integrated intake and billing.
Multi-Location Management
Coordinating providers and schedules across different time zones and locations.
FAQ
Is CareNiva HIPAA compliant?
- Yes, CareNiva is a HIPAA-compliant platform, and all data is stored securely within the United States.
Do patients need to download an app to use CareNiva?
- No, patients can access their portal, complete intake forms, and join video visits directly through their web browser.
Which plan includes the AI medical scribe?
- The automatic scribe and transcription features are included in the Professional Plus and Enterprise plans.
Source category: Healthcare
Source subcategory: Telehealth
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