AI TOOL PROFILE
Callers: AI Voice Platform for Sales and Support
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Sales Teams, High-volume B2C companies, Mid-Market Companies
- Key use cases
- Cold Calling, Inbound Support, Appointment Confirmation, Win-Back Campaigns, Cancellation Retention
- Official website
- Visit Callers official website
How AI is used
Callers provides AI voice agents designed to handle inbound and outbound calls, as well as SMS and chat interactions. The platform is built to manage routine tasks across the customer lifecycle, from prospecting and lead qualification to onboarding and churn prevention.
It is designed for high-volume B2C companies in sectors such as real estate, healthcare, lending, and gaming. The system connects to CRMs and knowledge bases in real time to provide contextual answers and update contact records during conversations.
Buyers should note that the company uses a partnership model, where users work with a dedicated customer success manager to build scripts and optimize campaigns.
Users should confirm if the AI's capabilities align with their specific compliance needs and if the automated routing supports their existing human agent handoff process.
Key Features
AI Voice Agents
Agents designed to handle inbound and outbound calls for routine requests.
Lead Qualification
Automated screening of prospects to identify high-intent leads before transferring them to sales reps.
CRM Integration
Two-way synchronization with CRMs to look up contact history and update fields in real time.
Warm Transfer
The ability to route qualified or complex calls to a human agent with a summary of the interaction.
Omni-Channel Memory
Shared context and memory across voice calls, SMS, and chat channels.
Business Insights
Call summarization and sentiment analysis to identify common customer questions and drop-off points.
Use Cases
Cold Calling
Automating initial outreach to identify qualified pipeline prospects.
Inbound Support
Handling repetitive, high-volume customer inquiries.
Appointment Confirmation
Managing confirmations and real-time rescheduling for events or meetings.
Win-Back Campaigns
Re-engaging inactive or churned customers using personalized voice flows.
Cancellation Retention
Using AI agents to intercept at-risk customers and apply retention flows.
Onboarding Flows
Welcoming new customers with automated, personalized introductory calls.
FAQ
What does Callers do?
- Callers provides AI voice agents that handle inbound and outbound calls, SMS, and chat to help businesses qualify leads, schedule meetings, and support customers.
Who is the software designed for?
- It is designed for sales teams and high-volume B2C companies, particularly in industries like real estate, healthcare, and lending.
How is Callers set up for new users?
- Callers uses a partnership model where a dedicated Customer Success Manager helps with script building and campaign optimization.
Source category: Sales
Source subcategory: Voice AI
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