AI TOOL PROFILE
Build Chatbot: No-Code AI Chatbot Builder
- Customer Support
- No-Code App Builder
- Small businesses
- Mid-market companies
- Customer support teams
- Marketers
- Educators
Pricing
Offers a free plan with limited chats and characters. Paid tiers include Essential ($19/month), Prime ($49/month), PowerPack ($99/month), and Enterprise ($799/month), with a 20% discount for annual billing.
At a glance
- Best for
- Small businesses, Mid-market companies, Customer support teams, Marketers, Educators
- Key use cases
- Website Visitor Support, Internal AI Assistants, Educational Resource Bot, Lead Data Collection
- Integrations
- Slack, Zapier
- Official website
- Visit Build Chatbot tools official website
How AI is used
Build Chatbot is a no-code platform designed to help businesses create AI chatbots for their websites. The tool allows users to train their bot by uploading various files, including PDFs, Excel sheets, and audio or video content.
It is designed for customer support teams, marketers, and educators who want to provide answers to website visitors. The system supports automatic query handling and allows for a hand-off to human agents through Slack integration.
Buyers should note that certain features, such as viewing chat history and human escalation, are available on paid tiers or require specific integrations. Users training bots with YouTube videos should ensure the content has subtitles, as these are required for the syncing process.
Key Features
Multi-format Data Training
Supports training bots with PDFs, Docs, Text, URLs, CSV, DOCX, Excel, and audio/video files.
No-Code Builder
Supports the creation and deployment of chatbots without requiring programming knowledge.
Human Support Escalation
Allows a live agent to take over a conversation when integrated with Slack.
Mobile Management Apps
Provides iOS and Android apps for receiving notifications and replying to visitors.
Customizable Branding
Includes options to adjust the logo, background colors, and images to match a brand's visual identity.
Full-Page Chat Widget
Provides an embeddable full-page widget option for websites.
Use Cases
Website Visitor Support
Providing answers to common customer questions on a business homepage.
Internal AI Assistants
Creating a knowledge-based bot for internal teams to access company documentation.
Educational Resource Bot
Using audio and video transcripts to help students or trainees find specific information.
Lead Data Collection
Collecting user data via the chatbot and passing it to other apps via Zapier.
Integrations
- Slack
- Zapier
FAQ
What files can I use to train the chatbot?
- You can upload PDFs, Docs, Text, CSV, DOCX, and Excel files, as well as provide website and YouTube URLs, audio, and video files.
Does Build Chatbot have a free version?
- Yes, there is a free plan that includes one chatbot, 6 chats per month, and a 10,000 character limit.
Can a human take over the chat?
- Yes, you can escalate to a live human agent, but this functionality requires integration with Slack.
Is a credit card required for the free trial?
- According to the vendor, no credit card is required for the free trial sign-up.
Source category: Customer Support
Source subcategory: No-Code App Builder
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