BugHerd Review: Visual Feedback and Bug Tracking Software
BugHerd helps web development and marketing agencies collect contextual feedback from clients. It is designed for teams that need to coordinate between non-technical stakeholders and developers.
At a glance
- Category
- Software Development
- Best for
- Web development agencies, Marketing agencies, In-house design and development teams, Project managers, QA testers
- Pricing
- Plans start at $42/month (billed annually) or $50/month (billed monthly). Pricing tiers include Standard, Studio, Premium, and Custom, which vary by the number of included members and available integration levels.
- Key use cases
- User Acceptance Testing (UAT), Bug Tracking, Website Review and Proofing, Ongoing Live Site Maintenance
- Integrations
- Jira, Asana, ClickUp, Monday.com, Trello
- Official website
- bugherd.com
BugHerd is a visual feedback and bug reporting tool for websites. Instead of relying on emails or spreadsheets, clients can drop pins directly on a live or staging site to leave comments. The tool automatically captures technical metadata, such as browser versions and screen resolution, alongside a screenshot of the issue.
It is designed for web development agencies, marketing teams, and in-house designers and project managers. By providing a visual layer over a website, it helps teams identify which element a client is referring to without requiring the client to create an account.
Beyond annotations, the platform includes an integrated kanban board for task management and supports feedback on Figma designs, PDFs, and images. Buyers should confirm their requirements regarding team size and specific integrations, as some project management tools are reserved for higher-tier plans.
Key Features
Allows users to drop a pin on a specific page element to leave visual feedback.
Records screenshots, browser details, operating system, and screen resolution with each comment.
A built-in visual task board to prioritize and track feedback and bugs.
Supports short video and audio recordings for explanations of issues.
Allows general website visitors to report issues on live sites.
Beta features that support feedback management through auto-tagging and auto-title generation.
Supports gathering feedback on Figma prototypes, PDFs, and images.
Use Cases
Collecting visual feedback and approvals from clients during the final stages of a website build.
Reporting technical glitches with captured environment data for developers.
Gathering stakeholder comments on landing pages, campaign emails, or whitepapers.
Using a public widget to let visitors report broken links or errors on a live website.
Best For
Integrations
Pricing
Plans start at $42/month (billed annually) or $50/month (billed monthly). Pricing tiers include Standard, Studio, Premium, and Custom, which vary by the number of included members and available integration levels.
FAQ
No, clients do not need accounts or logins; they can leave feedback via a link provided by the project owner.
BugHerd automatically captures screenshots, browser versions, operating systems, screen resolutions, and the specific URL context for every comment.
Yes, it supports over 20 integrations, including Jira, Asana, Trello, and ClickUp, though some require the Premium plan.
Yes, BugHerd offers a free 7-day trial with no credit card required.
Source category: Software Development
Source subcategory: Bug Tracking
