AI TOOL PROFILE
BugHerd Review: Visual Feedback and Bug Tracking Software
- Software Development
- Bug Tracking
- Web development agencies
- Marketing agencies
- In-house design and development teams
- Project managers
- QA testers
Pricing
Plans start at $42/month (billed annually) or $50/month (billed monthly). Pricing tiers include Standard, Studio, Premium, and Custom, which vary by the number of included members and available integration levels.
At a glance
- Best for
- Web development agencies, Marketing agencies, In-house design and development teams, Project managers, QA testers
- Key use cases
- User Acceptance Testing (UAT), Bug Tracking, Website Review and Proofing, Ongoing Live Site Maintenance
- Integrations
- Jira, Asana, ClickUp, Monday.com, Trello
- Official website
- Visit BugHerd official website
How AI is used
BugHerd is a visual feedback and bug reporting tool for websites. Instead of relying on emails or spreadsheets, clients can drop pins directly on a live or staging site to leave comments. The tool automatically captures technical metadata, such as browser versions and screen resolution, alongside a screenshot of the issue.
It is designed for web development agencies, marketing teams, and in-house designers and project managers. By providing a visual layer over a website, it helps teams identify which element a client is referring to without requiring the client to create an account.
Beyond annotations, the platform includes an integrated kanban board for task management and supports feedback on Figma designs, PDFs, and images. Buyers should confirm their requirements regarding team size and specific integrations, as some project management tools are reserved for higher-tier plans.
Key Features
Point-Click-Comment Annotations
Allows users to drop a pin on a specific page element to leave visual feedback.
Automatic Technical Capture
Records screenshots, browser details, operating system, and screen resolution with each comment.
Integrated Kanban Board
A built-in visual task board to prioritize and track feedback and bugs.
Video Feedback
Supports short video and audio recordings for explanations of issues.
Public Feedback Widget
Allows general website visitors to report issues on live sites.
AI-Assisted Management
Beta features that support feedback management through auto-tagging and auto-title generation.
Design Proofing
Supports gathering feedback on Figma prototypes, PDFs, and images.
Use Cases
User Acceptance Testing (UAT)
Collecting visual feedback and approvals from clients during the final stages of a website build.
Bug Tracking
Reporting technical glitches with captured environment data for developers.
Website Review and Proofing
Gathering stakeholder comments on landing pages, campaign emails, or whitepapers.
Ongoing Live Site Maintenance
Using a public widget to let visitors report broken links or errors on a live website.
Integrations
- Jira
- Asana
- ClickUp
- Monday.com
- Trello
- Slack
- MS Teams
- GitHub
- WordPress
- Drupal
- Zapier
- Make
- FullStory
- LogRocket
- LambdaTest
- Harvest
- Time Doctor
FAQ
Do clients need an account to leave feedback in BugHerd?
- No, clients do not need accounts or logins; they can leave feedback via a link provided by the project owner.
What technical information does BugHerd capture?
- BugHerd automatically captures screenshots, browser versions, operating systems, screen resolutions, and the specific URL context for every comment.
Does BugHerd integrate with other project management tools?
- Yes, it supports over 20 integrations, including Jira, Asana, Trello, and ClickUp, though some require the Premium plan.
Is there a trial available for BugHerd?
- Yes, BugHerd offers a free 7-day trial with no credit card required.
Source category: Software Development
Source subcategory: Bug Tracking
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