Botsonic: Custom AI Chatbot Platform
Botsonic helps businesses automate customer and employee support. It is designed for teams needing a no-code way to deploy AI agents trained on internal company data.
At a glance
- Category
- Customer Support
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies, Operations Managers, Customer Support Leads
- Pricing
- Plans start at $16 per month (billed annually) or $19 monthly for the Starter tier. Professional, Advanced, and custom Enterprise pricing are also available. All plans include a 7-day free trial.
- Key use cases
- Customer Support Automation, Employee Internal Support, Conversational Commerce, Industry-Specific Guidance
- Integrations
- WhatsApp, Facebook Messenger, Slack, Zapier, WordPress
- Official website
- botsonic.com
Botsonic is a platform for creating custom AI chatbots that can be embedded on a company website or connected to messaging channels. It supports the scanning of a business's website, help center, or uploaded documents to provide responses based on that specific data.
The tool is designed for a range of buyers, from small businesses to large enterprises, providing options for query automation and agentic workflows. It supports over 50 languages and connects with several third-party support tools.
Buyers should confirm their expected message volume and the need for human handoff, as these factors influence the choice between the Starter, Professional, Advanced, and Enterprise plans.
Security features include SOC 2 Type II compliance, GDPR compliance, and alignment with HIPAA requirements to support businesses in regulated industries.
Key Features
Supports the creation and customization of AI agents without writing code.
Scans websites, sitemaps, and uploaded files such as PDFs, Word documents, and Excel spreadsheets to train the bot on company-specific information.
Supports deployment across the web, WhatsApp, Facebook Messenger, Slack, and SMS.
Available in higher-tier plans to automate tasks and execute industry-specific reasoning.
Supports the transfer of complex queries from the AI to live agents or ticket systems.
Uses a GPT Router to route between different AI models.
Use Cases
Handling common customer queries by training the bot on help centers and FAQs.
Providing staff with access to HR resources, company policies, and onboarding materials.
Supporting retail operations with product recommendations and shopping assistance.
Serving as a virtual guide for education campuses or a property assistant for real estate agencies.
Best For
Integrations
Pricing
Plans start at $16 per month (billed annually) or $19 monthly for the Starter tier. Professional, Advanced, and custom Enterprise pricing are also available. All plans include a 7-day free trial.
FAQ
Botsonic trains its AI agents by scanning your website, sitemaps, or by importing files such as PDFs, Word documents, and Excel spreadsheets.
Yes, all pricing plans come with a 7-day free trial.
Yes, the platform supports live agent and ticket handoff to services like Zendesk and Freshdesk, which may require specific plans or add-ons.
The Starter plan ($16/mo annual) is for beginners, Professional ($41/mo annual) is for growing businesses, and Advanced ($249/mo annual) is for those needing AI agentic workflows.
Source category: Customer Support
Source subcategory: AI Chatbot
