BotPenguin: AI Chatbot Builder
BotPenguin helps small businesses automate lead generation and customer support. It is designed for teams that need to manage interactions across multiple messaging channels from a unified inbox.
At a glance
- Category
- Customer Support
- Best for
- Small business owners, Marketing agencies, Customer support teams, E-commerce store managers
- Pricing
- BotPenguin uses a freemium model. Paid plans include the Little plan at $29/month, King plan at $99/month, and Emperor plan starting at $1,000/month. White-label options start at $1,200 per annum.
- Key use cases
- Lead Generation, Appointment Booking, Customer Support Automation, E-commerce Product Showcasing
- Integrations
- ChatGPT, HubSpot, Zoho CRM, Google Calendar, Google Sheets
- Official website
- botpenguin.com
BotPenguin is a no-code platform used to build and deploy AI chatbots across channels including WhatsApp, Facebook Messenger, Instagram, and websites. It supports the creation of automated chat flows without coding and provides a live chat plugin for human agent handover.
The tool is designed for businesses in sectors such as e-commerce, real estate, and healthcare. It helps with tasks like answering FAQs, capturing lead information, and managing appointment bookings.
Buyers should note that while there is a free tier, the number of messages and chatbots are limited. Advanced AI capabilities, such as custom LLM integration and Microsoft Teams support, are available in paid plans.
For agencies, the platform offers white-label options that allow the chatbot service to be resold under a different brand.
Key Features
A drag-and-drop interface used to design conversation paths without requiring programming knowledge.
Supports chatbot deployment across websites, WhatsApp, Facebook, Instagram, Telegram, and Microsoft Teams.
Supports training the AI on business data from PDFs, website content, Google Sheets, and other documents.
A single interface to view and manage conversations from all connected messaging platforms.
A website widget that supports transitioning from AI-automated responses to human agents.
Supports interacting with users in multiple languages.
Use Cases
Using bots to collect contact details and qualify potential customers across social media and websites.
Automating the scheduling of meetings and reminders via chatbot interactions.
Handling common customer queries and FAQs to help reduce manual workload for support teams.
Displaying product catalogs and providing order updates to shoppers via chat.
Best For
Integrations
Pricing
BotPenguin uses a freemium model. Paid plans include the Little plan at $29/month, King plan at $99/month, and Emperor plan starting at $1,000/month. White-label options start at $1,200 per annum.
FAQ
Yes, BotPenguin offers a Free Forever plan that allows users to build one chatbot with a limit of 1,000 messages.
It supports deployment on websites, WhatsApp, Facebook Messenger, Instagram, Telegram, and Microsoft Teams.
Yes, the platform allows you to train the AI using your website content, PDFs, Google Sheets, and other data sources.
No credit card is required to start the Free Forever plan.
Source category: Customer Support
Source subcategory: AI Chatbot
