AI TOOL PROFILE
BestNotes | EHR and EMR Mental Health Software System
- Healthcare
- Electronic Health Record
- Mental health practices
- Addiction treatment centers
- Behavioral health providers
- Intensive Outpatient Programs (IOP)
- Residential treatment facilities
Pricing
Pricing starts at $58 per user per month for the first 10 users, with a $100 setup fee. Month-to-month contracts are available. Additional services such as E-Prescribing and AI notes carry additional costs.
At a glance
- Best for
- Mental health practices, Addiction treatment centers, Behavioral health providers, Intensive Outpatient Programs (IOP), Residential treatment facilities
- Key use cases
- Intake and Admissions, Treatment Planning, Residential Medication Tracking, Telehealth Delivery
- Integrations
- DrFirst, Collaborate MD, New Resilience AI, Kno2
- Official website
- Visit bestnotes official website
How AI is used
BestNotes is an Electronic Health Record (EHR) system designed for the behavioral health and addiction treatment space. It combines clinical documentation tools with administrative features such as a patient portal and calendar scheduling to help providers manage the patient journey from intake to discharge.
The software supports mental health professionals, including those in residential programs and Intensive Outpatient Programs (IOP). It supports the creation of treatment plans, progress notes, and assessments, and includes tools for medication management via an electronic Medication Administration Record (eMAR).
Buyers should note that the platform offers various AI-assisted documentation tools and specialized modules, such as ASAM tracking and E-Prescribing, as additional paid services. Prospective users may want to confirm if the interface design meets their needs, as some users have reported it feels dated.
Key Features
Clinical Documentation
Includes pre-built templates for assessments, treatment plans, and progress notes aligned with Joint Commission and CARF standards.
Medication Management (eMAR)
Supports tracking medication administration, inventory, and electronic prescriptions.
Patient Portal
A HIPAA-compliant portal for secure document sharing and remote signature capture during the admissions process.
AI Documentation Tools
Supports the documentation process via ambient listening, dictation mode, and AI-generated clinical notes.
Revenue Cycle Management
Tools designed to handle financial tasks, including claims processing and recording of services.
Calendar Scheduling
Supports scheduling by individual, staff, or room, recurring appointments, and text message reminders.
Use Cases
Intake and Admissions
Using the patient portal and prescreen applications to capture insurance and client data before admission.
Treatment Planning
Developing and reviewing master treatment plans and discharge summaries using standardized clinical profiles.
Residential Medication Tracking
Using eMAR to group clients for med-pass times and tracking medication administration or refusals.
Telehealth Delivery
Conducting secure, encrypted individual or group therapy sessions with up to 50 participants.
Integrations
- DrFirst
- Collaborate MD
- New Resilience AI
- Kno2
FAQ
Who is BestNotes designed for?
- It is designed for behavioral health, therapy, and addiction treatment providers, ranging from solo practitioners to enterprise organizations.
How much does BestNotes cost?
- Pricing starts at $58 per user per month for the first 10 users, plus a $100 setup fee. Additional users are billed at lower tiered rates.
Does BestNotes include AI features?
- Yes, it offers AI solutions including ambient listening and dictation mode, with an AI Clinical Notes add-on available for $49 per user per month.
Is BestNotes HIPAA compliant?
- Yes, BestNotes is compliant with HIPAA standards for privacy, electronic transactions, and security.
Source category: Healthcare
Source subcategory: Electronic Health Record
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