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Beeve: AI Agent for Customer Service

Beeve helps businesses automate initial customer inquiries. It is designed for teams that require GDPR-compliant support and fast response times.

At a glance

Best for
Small Businesses, Mid-Market Companies, Enterprise Companies, EU-based businesses requiring GDPR compliance
Pricing
Plans start at €75/month for the Starter tier, with Growth (€195), Pro (€329), and Scale (€1,000) options. A 14-day free trial is available with no credit card required.
Key use cases
Automating Initial Inquiries, Lead Generation, Appointment Scheduling, Email Response Drafting
Integrations
Outlook, Instagram, Salesforce, Zendesk
Official website
beeve.ai
Screenshot of Beeve website

Beeve is an AI customer service agent designed to handle routine inquiries automatically. It is built for companies that want to provide 24/7 support via a browser-based interface.

The tool allows businesses to train the AI using website content, FAQs, and documents, which may help the bot maintain a consistent brand voice. It supports lead generation and scheduling tasks, and includes a feature for human agents to take over when the AI cannot resolve a request.

Buyers should confirm their monthly conversation volume and the number of AI agents needed, as these factors determine the pricing tier. The software is hosted in the EU for companies with specific data residency requirements.

Key Features

AI Training

Supports training the chatbot using business website content, FAQs, and uploaded documents.

Human Handoff

Supports passing a conversation from the AI to a human team member.

Lead Capture and Forms

Can display contact forms within the chat to collect visitor information.

Meeting Booking

Is designed to book meetings directly through the chat interface.

GDPR Compliance

Data is hosted in the EU with encryption for conversations.

Multi-channel Deployment

Supports deploying the AI agent across various channels, including Instagram.

Use Cases

Automating Initial Inquiries

Using the AI agent to answer common customer questions 24/7.

Lead Generation

Capturing visitor contact details via in-chat forms.

Appointment Scheduling

Supporting the booking of meetings within the chat widget.

Email Response Drafting

Using the Outlook integration to generate AI-drafted replies based on the business knowledge base.

Best For

Small BusinessesMid-Market CompaniesEnterprise CompaniesEU-based businesses requiring GDPR compliance

Integrations

OutlookInstagramSalesforceZendesk

Pricing

Plans start at €75/month for the Starter tier, with Growth (€195), Pro (€329), and Scale (€1,000) options. A 14-day free trial is available with no credit card required.

FAQ

How does Beeve learn how to answer questions?

Beeve is trained using website content, FAQs, uploaded documents, and specific brand tone guidelines.

Is there a free trial for Beeve?

Yes, Beeve offers a 14-day free trial with full access to features, and no credit card is required to start.

Which plan should I choose based on conversation volume?

The Starter plan supports 100 conversations, Growth supports 250, Pro supports 600, and Scale supports 1,500 conversations.

Where is the data stored for Beeve?

All data is hosted within the European Union and is encrypted at rest and in transit to maintain GDPR compliance.

Source category: Customer Support

Source subcategory: AI Chatbot

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