AI TOOL PROFILE
Asyntai AI Chatbot for Websites
- Customer Support
- AI Chatbot
- Small businesses
- Mid-market companies
- Customer support teams
- E-commerce store owners
Pricing
Asyntai offers a free plan with 100 messages per month. Paid plans range from $39 for the Starter tier to $449 monthly for the Pro tier, based on message volume and feature access.
At a glance
- Best for
- Small businesses, Mid-market companies, Customer support teams, E-commerce store owners
- Key use cases
- Automating FAQ Responses, E-commerce Product Guidance, Technical Support Triage, Multi-Channel Support Automation
- Integrations
- WordPress, Shopify, Magento, Drupal, Wix
- Official website
- Visit asyntai official website
How AI is used
Asyntai is an AI chatbot designed for businesses that want to provide automated support on their websites. The tool crawls website pages and analyzes uploaded documents to build a knowledge base used to answer visitor questions.
It supports various company sizes and is compatible with multiple CMS platforms. The software can be deployed via a JavaScript snippet or through a REST API for custom setups.
Additional features include lead collection, appointment booking, and a human takeover option for complex issues. Buyers should confirm their expected monthly message volume, as pricing tiers are based on message limits.
Key Features
Knowledge Base Crawling
Reads website content, product pages, and uploaded PDFs or text files to learn business-specific information.
Human Takeover
Allows team members to take control of a conversation and chat directly with visitors.
Real-time Data Feed
Can read live data such as product availability and status during a conversation.
Multi-Language Support
Automatically detects and responds in the language spoken by the user.
Image Vision
Supports user-uploaded images for troubleshooting and visual bug reports.
Speech-to-Text
Transcribes voice messages sent by visitors into text.
Lead Collection
Includes optional input fields to collect visitor emails and phone numbers.
Bookings Integration
Lets visitors schedule appointments directly through the chat widget using calendar integrations.
Use Cases
Automating FAQ Responses
Answering common questions about shipping, pricing, and policies by pulling data from crawled website content.
E-commerce Product Guidance
Using product cards to show relevant items to customers during a chat.
Technical Support Triage
Collecting bug reports via image vision and creating support tickets for issues that require human follow-up.
Multi-Channel Support Automation
Connecting the AI to Instagram, Messenger, and WhatsApp via Zapier to provide support across platforms.
Integrations
- WordPress
- Shopify
- Magento
- Drupal
- Wix
- Zapier
- REST API
FAQ
How does the Asyntai chatbot learn about my business?
- The AI learns by crawling your provided website URL, analyzing uploaded PDFs or text files, and following custom instructions provided in the dashboard.
Can I talk to a human if the AI cannot answer a question?
- Yes, the software includes a human takeover feature and escalation options that notify your team when a visitor requests a real person.
Which plan is right for my business volume?
- The Free plan provides 100 messages, while paid plans scale from 2,500 messages (Starter) up to 50,000 messages (Pro) per month.
Source category: Customer Support
Source subcategory: AI Chatbot
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