AI TOOL PROFILE
Aesthetix CRM: CRM for Aesthetic Medical Practices
- Healthcare
- CRM
- Plastic surgery practices
- Medical spas
- Dermatology clinics
- Medical aesthetic practitioners
Pricing
Monthly plans are available at $299 (Plus), $399 (Pro), and $499 (Grow). Additional costs apply for AI employees ($299/month) and messaging credits.
At a glance
- Best for
- Plastic surgery practices, Medical spas, Dermatology clinics, Medical aesthetic practitioners
- Key use cases
- Lead Capture and Conversion, Automated Patient Nurturing, Centralized Communication, Online Store Management
- Integrations
- Facebook, Instagram, Google My Business, Shopify, Stripe
- Official website
- Visit aesthetix crm official website
How AI is used
Aesthetix CRM is designed for plastic surgeons, dermatologists, and medical spa owners. It combines lead capture, communication, and marketing automation into a single interface to help practices manage the process from initial inquiry to patient appointment.
The software centralizes conversations from various channels, such as social media, email, and text, into one inbox. It also provides tools for repetitive marketing tasks and lead nurturing, which may reduce manual follow-up work for prospective patients.
For practices handling sensitive information, the tool is designed for HIPAA compliance, utilizing AES-256 encryption at rest and TLS 1.2+ in transit. Buyers should note that maintaining compliance depends on the practice's configuration and the signing of a Business Associate Agreement (BAA).
Buyers should confirm the costs associated with messaging credits and A2P registration, as these are billed separately from the monthly subscription fee.
Key Features
Unified Conversations Inbox
Centralizes messages from email, SMS, Google My Business, Facebook, Instagram, and live chat into one location.
Marketing Automation
Includes tools for email and SMS marketing, lead nurturing workflows, and social media planning.
HIPAA-Compliant Storage
Supports secure data storage with encryption at rest and in transit, provided a BAA is signed.
Lead Capture Tools
Provides web forms and a landing page builder to help capture new patient leads.
AI Assistants
Offers AI-powered chat assistants and workflow automation to support patient engagement.
Reputation Management
Includes features to send and manage review requests from patients.
Use Cases
Lead Capture and Conversion
Using web forms and landing pages to collect lead information and convert inquiries into appointments.
Automated Patient Nurturing
Setting up automated email and SMS sequences to maintain contact with prospective patients.
Centralized Communication
Managing patient interactions from multiple social and direct channels within a single dashboard.
Online Store Management
Using the integrated e-commerce store to manage product sales for the practice.
Integrations
- Google My Business
- Shopify
- Stripe
- Twilio
- Mailgun
- WhatsApp for Business
- WooCommerce
- Aesthetic Record
- Google Calendar
FAQ
Is Aesthetix CRM HIPAA compliant?
- Yes, it is designed for HIPAA compliance with encrypted data storage, but the practice must sign a Business Associate Agreement (BAA) and configure the tool correctly.
How does the pricing work for contacts and users?
- The platform offers unlimited contacts and users across its Plus, Pro, and Grow monthly plans.
Are there extra costs for sending messages?
- Yes, while plans include some complimentary credits, additional SMS, email, and AI actions are charged via a credit system.
Who is Aesthetix CRM designed for?
- It is specifically built for medical aesthetic practices, including plastic surgeons, medical spas, and dermatologists.
Source category: Healthcare
Source subcategory: CRM
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