Zapla Review: AI-Powered CRM and Business Automation
Zapla helps small and medium-sized businesses manage sales, marketing, and administrative tasks. It is designed for teams that prefer a flat-pricing model without per-seat license costs.
At a glance
- Category
- Sales
- Best for
- Small businesses in Australia and Singapore, Mid-market companies, Teams looking for flat-rate CRM pricing, Service-based businesses requiring appointment bookings
- Pricing
- Pricing starts at $109/month AUD for the Launch plan. Annual billing provides a 17% discount, and a 14-day free trial is available.
- Key use cases
- Lead Nurturing, Appointment Scheduling, Digital Invoicing, Content Planning
- Integrations
- Xero, Stripe AU, Google Business, Meta, Google
- Official website
- zapla.io
Zapla is a business platform that combines CRM functionality with marketing tools and AI automation. It is designed for businesses operating in Australia and Singapore, offering local currency billing and ACMA-compliant SMS routing.
The software is intended for small to mid-market companies that manage lead pipelines, automate customer follow-ups, and handle invoicing within a single platform. It includes tools for reputation management and social media planning.
Buyers should note that AI features are managed on a pay-as-you-go basis and different plans have varying limits on contacts and messaging credits. Buyers should confirm if the contact limits of the Launch or Growth plans align with their database size.
Key Features
A drag-and-drop board for tracking leads and deals through custom sales stages.
AI-powered tools designed to handle inbound calls, book appointments, and follow up with leads.
Tools for sending email campaigns and two-way SMS messages from a single contact database.
Automated review requests and AI-generated responses to monitor online presence.
Supports taking card payments via a mobile phone without requiring external POS hardware.
Capability to create, send, and store signed contracts and proposals.
Paid plans support unlimited team member logins without additional per-seat fees.
Use Cases
Using IF/THEN logic and AI agents to automatically follow up with new enquiries via SMS and email.
Allowing clients to book times online with automated reminders to help reduce no-shows.
Generating quotes and invoices with payment links and automated reminders for overdue payments.
Using the social media planner and AI content tools to schedule posts across platforms.
Best For
Integrations
Pricing
Pricing starts at $109/month AUD for the Launch plan. Annual billing provides a 17% discount, and a 14-day free trial is available.
FAQ
No, all paid plans include unlimited users, allowing you to add your entire team without additional per-seat fees.
Yes, it is designed for AU and SG businesses with local currency pricing and ACMA-compliant SMS routing.
AI features are provided on a pay-as-you-go basis. Higher-tier plans (Growth and Scale) offer discounts on these AI rates.
Source category: Sales
Source subcategory: CRM
