AI TOOL PROFILE
xgen: AI Search and Recommendation for eCommerce
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Ecommerce Stores, Online Retailers, Retail Companies
- Key use cases
- Improving On-Site Search, Personalizing Product Discovery, AI-Driven Customer Guidance, Managing Seasonal Merchandising
- Integrations
- AWS, SAP, Shopify
- Official website
- Visit xgen official website
How AI is used
xgen is a composable AI platform designed for eCommerce stores and retail companies. It offers tools including XSearch, XRecommend, and XCurate to support product discovery and customer interactions using generative AI and machine learning.
The platform is designed for teams moving away from manual keyword management and basic segmentation. It uses brand-aligned models trained on specific brand and shopper data to provide personalized experiences in real time.
For business buyers, the platform is designed for relatively fast deployment, with evidence indicating integration may be completed in under two weeks and full implementation typically takes under six weeks.
Buyers should confirm how the composable nature of the platform fits into their existing tech stack and the specific capabilities of the XCurate chat solution.
Key Features
XSearch
An AI-powered search tool that interprets natural language, synonyms, and visual data to help reduce zero-result searches.
XRecommend
A recommendation engine that uses predictive AI to generate personalized product feeds for individual shoppers in real time.
XCurate
A chat-based AI personal shopper designed to deliver targeted product recommendations through conversational interactions.
Brand-Aligned Models
AI models that are trained specifically for an individual brand's catalog and shopper behavior.
Real-time Data Processing
Supports processing of data in real time to help adapt the shopping experience based on user behavior.
Use Cases
Improving On-Site Search
Using XSearch to help customers find products via natural language queries and image understanding.
Personalizing Product Discovery
Deploying XRecommend to show individual shoppers products based on predicted behavior.
AI-Driven Customer Guidance
Implementing XCurate as a conversational assistant to help shoppers find items through a series of questions.
Managing Seasonal Merchandising
Using the platform to iterate on search results for special collections and seasonal promotions.
Integrations
- AWS
- SAP
- Shopify
FAQ
What does xgen do for an eCommerce store?
- xgen provides AI-powered tools for search (XSearch), product recommendations (XRecommend), and a conversational AI shopper (XCurate) to help customers find products.
How long does it take to implement xgen?
- According to the provided evidence, integration is typically completed in under two weeks, with full implementation often taking under six weeks.
Does xgen require manual keyword tagging for search?
- xgen is designed to reduce reliance on manual keyword-based search by using generative understanding of customer intent and image-based learning.
Source category: Ecommerce
Source subcategory: AI Search
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