AI TOOL PROFILE
Workgrid AI Assistant for Work Productivity
- Productivity
- AI Assistant
- Mid-market companies
- Enterprise companies
- IT and Operations managers
- HR and Finance department leads
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Mid-market companies, Enterprise companies, IT and Operations managers, HR and Finance department leads
- Key use cases
- IT Support, HR Management, Corporate Communications, Finance and Procurement
- Integrations
- ServiceNow ITSM, Salesforce, ChromeRiver Expense, UKG Time Off, Microsoft Teams
- Official website
- Visit workgrid official website
How AI is used
Workgrid is a conversational AI platform designed as a digital workplace assistant. It helps employees find information and perform tasks across business applications, documents, and knowledge bases through a chat interface.
The software is designed for organizations with operational needs in IT, Human Resources, Finance, and Corporate Communications by supporting the automation of repetitive requests and surfacing data from connected systems.
Users can access the assistant via Microsoft Teams, SharePoint, web browsers, or a dedicated web client. The platform includes a low-code/no-code builder and pre-built templates to help admins set up AI agents and workflows.
Buyers should confirm if their specific enterprise software stack is supported by the platform's integration capabilities to ensure the AI can access data and execute actions.
Key Features
Conversational AI Search
Uses LLMs to help employees search across enterprise systems, documents, and knowledge bases.
AI Notifications
Centralizes alerts, reminders, and suggestions from different systems into one location to guide employee attention.
AI Actions
Provides pre-built apps and generative AI to help initiate requests, perform tasks, and generate content.
Low-Code/No-Code Builder
Allows administrators to create custom conversational AI experiences without writing code.
Pre-built App Templates
Includes over 50 templates to help deploy common workplace assistant workflows.
Omnichannel Access
Supports deployment via Microsoft Teams, SharePoint, the company intranet, and web browsers.
Use Cases
IT Support
Supports IT helpdesk ticket creation, incident management, and service request handling.
HR Management
Helps with employee onboarding, time-off balance checks, and performance and benefits queries.
Corporate Communications
Helps deliver corporate news and supports AI-driven content generation and analysis.
Finance and Procurement
Supports expense management and the review and approval of sales quotes.
Integrations
- ServiceNow ITSM
- Salesforce
- ChromeRiver Expense
- UKG Time Off
- Microsoft Teams
- SharePoint
FAQ
What does Workgrid do?
- Workgrid provides a conversational AI assistant that helps employees find information across enterprise systems and automate routine tasks like submitting IT tickets or checking time-off balances.
Where can employees access the Workgrid assistant?
- The assistant can be deployed across Microsoft Teams, the company intranet, SharePoint, web browsers, or a dedicated web client.
Does Workgrid require coding to set up custom workflows?
- Workgrid includes a low-code/no-code builder and over 50 pre-built app templates to help users deploy AI experiences.
Source category: Productivity
Source subcategory: AI Assistant
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