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Workgrid AI Assistant for Work Productivity

Workgrid is designed to help organizations centralize notifications and automate workflows for IT, HR, and Finance departments. It supports digital workflows across multiple enterprise systems.

At a glance

Category
Productivity
Best for
Mid-market companies, Enterprise companies, IT and Operations managers, HR and Finance department leads
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Key use cases
IT Support, HR Management, Corporate Communications, Finance and Procurement
Integrations
ServiceNow ITSM, Salesforce, ChromeRiver Expense, UKG Time Off, Microsoft Teams
Official website
www.workgrid.com/
Screenshot of workgrid website

Workgrid is a conversational AI platform designed as a digital workplace assistant. It helps employees find information and perform tasks across business applications, documents, and knowledge bases through a chat interface.

The software is designed for organizations with operational needs in IT, Human Resources, Finance, and Corporate Communications by supporting the automation of repetitive requests and surfacing data from connected systems.

Users can access the assistant via Microsoft Teams, SharePoint, web browsers, or a dedicated web client. The platform includes a low-code/no-code builder and pre-built templates to help admins set up AI agents and workflows.

Buyers should confirm if their specific enterprise software stack is supported by the platform's integration capabilities to ensure the AI can access data and execute actions.

Key Features

Conversational AI Search

Uses LLMs to help employees search across enterprise systems, documents, and knowledge bases.

AI Notifications

Centralizes alerts, reminders, and suggestions from different systems into one location to guide employee attention.

AI Actions

Provides pre-built apps and generative AI to help initiate requests, perform tasks, and generate content.

Low-Code/No-Code Builder

Allows administrators to create custom conversational AI experiences without writing code.

Pre-built App Templates

Includes over 50 templates to help deploy common workplace assistant workflows.

Omnichannel Access

Supports deployment via Microsoft Teams, SharePoint, the company intranet, and web browsers.

Use Cases

IT Support

Supports IT helpdesk ticket creation, incident management, and service request handling.

HR Management

Helps with employee onboarding, time-off balance checks, and performance and benefits queries.

Corporate Communications

Helps deliver corporate news and supports AI-driven content generation and analysis.

Finance and Procurement

Supports expense management and the review and approval of sales quotes.

Best For

Mid-market companiesEnterprise companiesIT and Operations managersHR and Finance department leads

Integrations

ServiceNow ITSMSalesforceChromeRiver ExpenseUKG Time OffMicrosoft TeamsSharePoint

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

FAQ

What does Workgrid do?

Workgrid provides a conversational AI assistant that helps employees find information across enterprise systems and automate routine tasks like submitting IT tickets or checking time-off balances.

Where can employees access the Workgrid assistant?

The assistant can be deployed across Microsoft Teams, the company intranet, SharePoint, web browsers, or a dedicated web client.

Does Workgrid require coding to set up custom workflows?

Workgrid includes a low-code/no-code builder and over 50 pre-built app templates to help users deploy AI experiences.

Source category: Productivity

Source subcategory: AI Assistant

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