WatzBOT: WhatsApp Business API and Automation
WatzBOT helps small and mid-market companies manage customer engagement via WhatsApp. It is designed for teams needing a shared inbox and automated lead capture.
At a glance
- Category
- Marketing
- Best for
- Small Businesses, Mid-Market Companies, Ecommerce Stores, Marketing Agencies, Customer Support Teams
- Pricing
- Plans start at $40/month for Basic, with a Pro annual plan at $450/year. A 7-day free trial is available.
- Key use cases
- Automated Customer Support, Marketing Broadcasts, Ecommerce Notifications, Lead Qualification
- Integrations
- WooCommerce, Shopify, REST API, Webhooks
- Official website
- watzbot.com
WatzBOT is a communication platform based on the official WhatsApp Cloud API. It is intended for businesses that need to handle higher message volumes and team-based collaboration than the standard WhatsApp Business app allows.
The tool supports companies in sectors such as ecommerce, education, and healthcare to automate repetitive queries and send bulk updates. It provides a centralized dashboard to manage contacts and conversations across multiple agents.
Capabilities include AI-powered chatbots for 24/7 responses and a REST API for developers to connect the tool to other business systems. It also supports interactive elements like buttons and polls for gathering customer feedback.
Buyers should confirm how Meta API charges fit into their budget, as these are separate from the platform subscription, though the vendor states they do not add a markup to those fees.
Key Features
Provides access to the Meta-official Cloud API for business messaging.
Supports sending messages to large numbers of users using approved templates.
Offers 24/7 automated bots designed for FAQ handling and lead capture.
Allows multiple agents to manage chats with routing and assignment.
Includes a built-in CRM with labels, tags, and custom fields for audience segmentation.
Supports sending one-time passwords for login and authentication.
Use Cases
Using AI chatbots to respond to common questions and manage basic inquiries.
Sending promotional updates or announcements to a segmented list of contacts.
Sending order confirmations and abandoned cart reminders via WooCommerce or Shopify.
Using chatbot flows to capture and qualify leads before routing them to a human agent.
Best For
Integrations
Pricing
Plans start at $40/month for Basic, with a Pro annual plan at $450/year. A 7-day free trial is available.
FAQ
WatzBOT is a WhatsApp Cloud API and automation platform that provides businesses with tools for chatbots, bulk messaging, and a shared team inbox.
Yes, WatzBOT supports bulk WhatsApp messaging using approved templates via the official WhatsApp Cloud API.
Yes, a 7-day free trial is available to test the platform's features.
WatzBOT supports integrations with WooCommerce and Shopify for sending automated messages like order confirmations.
Source category: Marketing
Source subcategory: Marketing Automation
