

360NRS is a Communications Platform as a Service (CPaaS) for businesses that need to reach customers via multiple messaging channels. The tool provides a centralized portal to manage bulk SMS, RCS, WhatsApp Business API, email marketing, and automated voice calls, including IVR capabilities.
It is designed for marketing agencies, eCommerce operators, and sales teams requiring messaging infrastructure. The platform supports promotional outreach and transactional communication, such as two-factor authentication and order updates.
Buyers should note that the platform includes AI-driven text optimization and chatbot creation to help tailor content for different audiences. Users should confirm whether the API options and available plugins align with their existing CRM or ERP setup.
Supports sending bulk SMS, RCS, WhatsApp Business API messages, and email campaigns.
Includes capabilities for automated calls and Interactive Voice Response (IVR) systems.
An AI assistant designed to help optimize and adapt message text for customer interaction.
Generative AI tools used to help create chatbots for automated customer service on WhatsApp.
Tools for creating and sending feedback forms and surveys via SMS with CSV export for results.
Messaging APIs for SMS, Email, and Voice that allow businesses to integrate communication flows into their own software.
Sending automated reminders via SMS or email to encourage customers to complete online purchases.
Sending updates, such as order confirmations and shipping alerts, via WhatsApp or SMS.
Implementing OTP password delivery through transactional SMS channels.
Managing loyalty clubs and sending exclusive offers to repeat customers through messaging channels.
Using SMS surveys to gather product evaluations and Net Promoter Score (NPS) data.
Pricing is based on usage: emails start at $0.002 per email, voice calls at $0.26481 per call, and WhatsApp plans start at $55 per month. A free trial is available for companies.
360NRS supports bulk SMS, RCS, WhatsApp Business API, email marketing, and automated voice calls including IVR.
Yes, a free trial is available for companies using corporate email addresses.
The platform provides APIs and specific plugins for integrations with tools like HubSpot, Salesforce, and Zapier.
Source category: Marketing
Source subcategory: Marketing Automation
360NRS is a multichannel CPaaS platform that supports SMS, WhatsApp, email, and voice communication. It features AI-powered text optimization and generative AI chatbots to support customer engagement. Buyers should confirm if the specific API integrations fit their current software stack.