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360NRS: Multichannel Marketing Messaging Platform

360NRS helps marketing agencies and eCommerce teams manage customer outreach across multiple digital channels. It is designed for businesses that need to combine transactional notifications with promotional campaigns.

At a glance

Category
Marketing
Best for
Marketing Agencies, eCommerce Businesses, Financial Institutions, Technology Sector Companies, Service Sector
Pricing
Pricing is based on usage: emails start at $0.002 per email, voice calls at $0.26481 per call, and WhatsApp plans start at $55 per month. A free trial is available for companies.
Key use cases
Abandoned Cart Recovery, Transactional Notifications, Two-Factor Authentication (2FA), Customer Loyalty Programs, Customer Feedback Collection
Integrations
HubSpot, Salesforce, Klaviyo, Zapier, Magento
Official website
en.360nrs.com/
Screenshot of 360NRS website

360NRS is a Communications Platform as a Service (CPaaS) for businesses that need to reach customers via multiple messaging channels. The tool provides a centralized portal to manage bulk SMS, RCS, WhatsApp Business API, email marketing, and automated voice calls, including IVR capabilities.

It is designed for marketing agencies, eCommerce operators, and sales teams requiring messaging infrastructure. The platform supports promotional outreach and transactional communication, such as two-factor authentication and order updates.

Buyers should note that the platform includes AI-driven text optimization and chatbot creation to help tailor content for different audiences. Users should confirm whether the API options and available plugins align with their existing CRM or ERP setup.

Key Features

Multichannel Messaging

Supports sending bulk SMS, RCS, WhatsApp Business API messages, and email campaigns.

Automated Voice Services

Includes capabilities for automated calls and Interactive Voice Response (IVR) systems.

AI Text Optimization (NIA)

An AI assistant designed to help optimize and adapt message text for customer interaction.

WhatsApp Chatbots

Generative AI tools used to help create chatbots for automated customer service on WhatsApp.

SMS Surveys

Tools for creating and sending feedback forms and surveys via SMS with CSV export for results.

Developer APIs

Messaging APIs for SMS, Email, and Voice that allow businesses to integrate communication flows into their own software.

Use Cases

Abandoned Cart Recovery

Sending automated reminders via SMS or email to encourage customers to complete online purchases.

Transactional Notifications

Sending updates, such as order confirmations and shipping alerts, via WhatsApp or SMS.

Two-Factor Authentication (2FA)

Implementing OTP password delivery through transactional SMS channels.

Customer Loyalty Programs

Managing loyalty clubs and sending exclusive offers to repeat customers through messaging channels.

Customer Feedback Collection

Using SMS surveys to gather product evaluations and Net Promoter Score (NPS) data.

Best For

Marketing AgencieseCommerce BusinessesFinancial InstitutionsTechnology Sector CompaniesService Sector

Integrations

HubSpotSalesforceKlaviyoZapierMagento

Pricing

Pricing is based on usage: emails start at $0.002 per email, voice calls at $0.26481 per call, and WhatsApp plans start at $55 per month. A free trial is available for companies.

FAQ

What channels does 360NRS support?

360NRS supports bulk SMS, RCS, WhatsApp Business API, email marketing, and automated voice calls including IVR.

Does 360NRS offer a free trial?

Yes, a free trial is available for companies using corporate email addresses.

Can I integrate 360NRS with my current CRM?

The platform provides APIs and specific plugins for integrations with tools like HubSpot, Salesforce, and Zapier.

Source category: Marketing

Source subcategory: Marketing Automation

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