Wapikon: WhatsApp Marketing and Support Platform
Wapikon is designed for startups and small businesses to automate customer engagement and support across WhatsApp and other social channels. It may help teams manage message volumes through a unified dashboard.
At a glance
- Category
- Marketing
- Best for
- Startups, Small business owners, Customer support teams, Digital marketers
- Pricing
- Annual plans start at $299/year for the Startup tier. Growth plans are $599/year and Enterprise plans are $999/year, increasing the number of supported accounts and available templates.
- Key use cases
- Automating Customer Support, Lead Nurturing, Appointment Scheduling, Omnichannel Management, Abandoned Cart Recovery
- Integrations
- Shopify, WooCommerce, Google Sheets, Salesforce, HubSpot
- Official website
- wapikon.com
Wapikon is a communication platform and official Meta Business Partner designed to manage business interactions via the WhatsApp Business API. It combines a shared inbox with automation tools, supporting coordination across WhatsApp, Instagram, Facebook, Telegram, and webchat.
The platform is intended for businesses seeking to implement automated lead qualification, drip marketing, and AI-driven customer support. It includes a drag-and-drop builder for chatbots and supports WhatsApp Flows for interactive data collection.
Buyers should note that the platform provides the software interface, but users are responsible for paying Meta's official conversation rates. Available plans differ based on the number of connected accounts and the volume of message templates and workflows allowed.
Key Features
A drag-and-drop tool used to design and deploy chatbots for lead qualification and FAQ handling.
A centralized dashboard for managing conversations from multiple channels, supporting chat assignment and private team notes.
Integration with ChatGPT and DeepSeek to provide automated answers based on a business knowledge base.
Tools to send a series of planned messages based on time intervals or specific user actions.
Interactive native forms within WhatsApp used for booking appointments or registering users.
Supports tagging users, segmenting audiences, and tracking conversation history.
Supports product catalogs and order updates via Shopify and WooCommerce.
Use Cases
Using AI chatbots to handle common queries and escalating complex issues to human agents.
Setting up drip campaigns to send follow-up messages to leads over a set period.
Allowing customers to book time slots and receive confirmations directly within WhatsApp.
Consolidating messages from Instagram, Facebook, and Telegram into one view.
Connecting e-commerce stores to send automated reminders via WhatsApp to customers.
Best For
Integrations
Pricing
Annual plans start at $299/year for the Startup tier. Growth plans are $599/year and Enterprise plans are $999/year, increasing the number of supported accounts and available templates.
FAQ
Wapikon charges an annual subscription fee starting at $299/year and does not add a markup to Meta's official conversation rates.
The platform supports WhatsApp, Instagram, Facebook, Telegram, and provides a webchat widget for websites.
Wapikon integrates with ChatGPT and DeepSeek to provide automated responses based on a business knowledge base.
Source category: Marketing
Source subcategory: Marketing Automation
