AI TOOL PROFILE
Voizee: Business Texting and Calling Platform
- Marketing
- Marketing Automation
- Small business owners
- Marketing agencies
- Sales teams
- Customer service departments
Pricing
Plans start at $25/month. A 14-day free trial is available.
At a glance
- Best for
- Small business owners, Marketing agencies, Sales teams, Customer service departments
- Key use cases
- Lead Capture and Engagement, SMS Marketing Campaigns, Customer Support Coordination, Professional Call Handling
- Integrations
- Zapier, Salesforce, Google Analytics, WordPress, Twilio
- Official website
- Visit voizee official website
How AI is used
Voizee is a multi-channel communication tool designed to centralize how businesses interact with leads and customers. It combines SMS marketing, virtual telephony, and website widgets to capture and manage conversations in one place.
The platform is aimed at small to mid-sized businesses, marketing agencies, and sales teams. It supports various outreach methods, including bulk SMS, two-way texting, and callbacks via a website widget.
By consolidating calls, texts, and chats, the software helps teams track customer history in one location. It also includes AI-powered tools for drafting messages and automating follow-ups.
Buyers should confirm whether the credit-based pricing or the Twilio-integrated scalable plans better align with their monthly message and call volumes.
Key Features
Multi-Channel Website Widget
Supports visitor connection via voice, live chat, two-way texting, video, and social messaging.
2-Way and Mass SMS
Supports individual text conversations and bulk SMS campaigns for outreach.
Virtual Phone System
Provides local or toll-free business numbers with IVR setup, call forwarding, and call recording.
Shared Inbox
Centralizes conversations from different channels into one dashboard for team use.
AI Texting Assistant
Designed to help craft professional messages, adjust tone, and automate SMS follow-ups.
Callback System
Allows website visitors to request an instant or scheduled callback.
Use Cases
Lead Capture and Engagement
Using a website widget to provide visitors with multiple contact methods.
SMS Marketing Campaigns
Sending bulk text messages for offers, event updates, or reminders.
Customer Support Coordination
Managing inbound inquiries via a shared inbox across different channels.
Professional Call Handling
Using a virtual phone system to route calls via IVR and recording conversations.
Integrations
- Zapier
- Salesforce
- Google Analytics
- WordPress
- Twilio
FAQ
What is the difference between Voizee's standard and scalable plans?
- Standard plans include a set number of monthly credits, while Scalable plans require integration with a Twilio account and charge usage fees separately through Twilio.
Does Voizee support multi-device access?
- Yes, Voizee provides mobile apps for both iOS and Android devices.
How is the website widget installed?
- The widget can be added to a website using a generated embed code or through a WordPress plugin.
Source category: Marketing
Source subcategory: Marketing Automation
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