

UPilot is a unified CRM designed to handle sales execution and customer support within a single platform. It is built for specific industries, including logistics, telecom, and clinical research, and provides pre-configured pipelines and dashboards tailored to those business models.
The software combines CRM functions with tools for e-signatures, meeting scheduling, and marketing automation. It uses AI to extract data from documents and summarize calls, which is designed to reduce manual data entry during onboarding.
Buyers should confirm if their specific industry is supported by the platform's pre-built configurations. As the tool is designed to replace multiple separate applications, users should evaluate if the built-in features meet all their existing functional requirements.
Security and compliance are integrated into the platform, which is built on AWS infrastructure and maintains PCI DSS compliance, with SOC 2 and ISO certifications in progress, while supporting GDPR requirements.
Uses AI to extract and structure data from uploaded historical documents to populate the CRM.
Supports managing customer support requests through integrated email and live chat.
Provides real time analytics and dashboards that generate based on industry logic.
Includes a tool to coordinate and schedule customer meetings.
Supports sending documents for signature and managing form completion.
Uses AI to create summaries of calls and configure sales pipelines.
Supports FCL/LCL quote automation and the conversion of old quotes into structured deals.
Supports study lifecycle tracking and regulatory reporting through AI document extraction.
Supports subscription lifecycle tracking, onboarding automation, and revenue forecasting.
Uses FSC-ready dashboards and oversight portals for compliance intelligence.
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
UPilot is designed for companies in management, logistics, telecom, and clinical research industries.
The platform uses AI for extracting and structuring data from documents, auto-configuring sales pipelines, summarizing calls, and generating real time analytics.
UPilot supports GDPR data handling and is PCI DSS compliant, with SOC 2 and ISO certifications in progress.
The evidence indicates that UPilot offers a free trial for users to explore the platform.
Source category: Sales
Source subcategory: CRM
UPilot is a unified CRM that uses AI for sales execution, document extraction, and real time analytics for the logistics, telecom, clinical research, and management industries. It is designed to help businesses reduce reliance on multiple separate apps through pre-built industry configurations.