Trumpia SMS Marketing Automation Software
Trumpia helps small and mid-market businesses manage customer engagement through automated texting and email. It is designed for teams that need workflow automation and targeted messaging to help reduce manual outreach.
At a glance
- Category
- Marketing
- Best for
- Small businesses, Mid-market companies, Enterprise companies, Marketing agencies
- Pricing
- Pricing was not clearly available from the provided evidence. A free trial is mentioned. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Review Management, Recruiting Automation, Appointment Reminders, Critical Alerts, Retail Promotions
- Integrations
- Shopify, Zapier, Salesforce, Typeform, API
- Official website
- trumpia.com
Trumpia is an automation platform for businesses that want to move beyond basic mass texting. It combines SMS, MMS, and email into a single system, which helps users coordinate campaigns across multiple channels from a consolidated database.
The software supports businesses across various sectors, including retail, hospitality, healthcare, and government agencies. It is designed to create automated customer journeys where messages are triggered by subscriber behavior or specific interests.
Key functional areas include a workflow builder for designing interactions, a consolidated inbox for tracking two-way conversations, and AI tools to help with message composition. For larger organizations, the platform includes features such as access management and API options.
Buyers should confirm which plan tier they need, as some advanced automation and targeting features are associated with higher-level plans.
Key Features
Supports the creation of multi-step automated touchpoints for signups, nurturing, and customer service.
Sorts contacts into dynamic groups based on interests and behavior to help send more relevant messages.
Tracks interaction history, including two-way chats, keyword opt-ins, and automated messages, in one view.
Includes a tool to help generate text and email content based on the user's specified purpose, tone, and length.
Supports synchronized messaging across SMS, MMS, and email from a single platform.
Creates text-based surveys that can change follow-up questions based on how a recipient responds.
A drag-and-drop editor for building custom business operations without requiring code.
Use Cases
Using surveys to identify satisfied customers and directing them to review sites, while escalating unsatisfied customers to managers.
Using keywords and surveys to qualify job candidates and send automated interview reminders.
Sending automated text notifications to help reduce no-shows for meetings or services.
Providing mass notifications for emergency updates, such as shelter locations during disasters.
Distributing mobile coupons and new product announcements to targeted subscriber lists.
Best For
Integrations
Pricing
Pricing was not clearly available from the provided evidence. A free trial is mentioned. Buyers should confirm current pricing on the vendor website.
FAQ
Yes, Trumpia includes features such as data sets, access control, and an API for high-volume messaging.
The platform uses automated surveys to identify satisfied customers and can direct them to leave reviews on sites like Google or Yelp.
No, it features a drag-and-drop workflow builder called Workbench and pre-built applets, though it also offers an API for custom integrations.
Source category: Marketing
Source subcategory: Marketing Automation
