

TruFan is an event management platform designed for the live entertainment industry. It combines tools for ticketing, parking management, merchandise sales, and concessions into one system.
The software is designed for event organizers and venue operators who need to coordinate guest logistics and revenue streams. It includes AI tools for lot design and a guest concierge to handle attendee questions about schedules and parking.
Buyers should note that the platform is listed as coming in 2026. Because it is a comprehensive suite, users should verify if the all-in-one approach fits their existing vendor relationships or if the a la carte service options meet their specific needs.
Uses AI to design lot layouts and supports digital valet services with premium add-ons.
Allows organizers to manage digital tickets, handle refunds, and manage ticket auctions.
Supports the setup of online shops for on-site merchandise with delivery to seats or cars.
Provides a system for ordering food and drinks directly from a seat with real time delivery notifications.
An automated support tool that provides 24/7 answers to guest questions regarding the venue, artists, and schedules.
A single app for guests that can be branded with the venue's own logos.
Using AI analysis to design parking layouts intended to maximize capacity and traffic flow.
Managing digital ticket sales and controlling revenue splits with artists.
Supporting a workflow where fans order merchandise or food from their seats to avoid lines.
Using an AI concierge to handle common attendee inquiries about the event schedule and parking.
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
TruFan is a 4-in-1 platform that manages parking, ticketing, merchandise sales, and concessions for live events.
It is designed for event organizers and venue operators in the live entertainment industry.
The platform is listed as coming in 2026.
The platform is designed to let users keep 100% of their ticket revenue minus processing fees.
Source category: Operations
Source subcategory: Workflow Automation
TruFan is an event management platform for venue operators and event organizers that integrates parking, ticketing, merchandise, and concessions. It supports workflows like AI-powered lot design and in-seat ordering. Buyers should be aware that the platform is scheduled for release in 2026.