Troopr: AI Assistant for Project and Support Management
Troopr helps engineering, IT, and operations teams manage Jira issues and support requests within Slack. It is designed for businesses looking to reduce context switching between communication and project management tools.
At a glance
- Category
- Productivity
- Best for
- Engineering teams, IT and L2 support teams, B2B support operations, Sales Ops, People Ops
- Pricing
- Paid plans start at $49 per workspace monthly for the Pro tier. Enterprise plans offer custom pricing for unlimited usage.
- Key use cases
- Engineering Project Tracking, Asynchronous Team Syncs, Automated Support Resolution, IT Service Management
- Integrations
- Slack, Jira Cloud, Jira Data Center, Confluence
- Official website
- troopr.ai
Troopr is a generative AI automation platform designed to connect communication tools with project and knowledge management systems. It operates as a bridge between Slack and tools such as Jira and Confluence, allowing teams to perform actions within their chat interface.
The software is designed for engineering, IT, B2B support, and people ops teams who need to track issues, run standups, or access documentation. By bringing Jira and Confluence data into Slack, it supports digital workflows for project management.
Buyers should confirm their tool stack, as the software's primary utility depends on the use of Slack and Atlassian products. Teams with more than 500 users should review Enterprise plan requirements, as standard plans have specific user limits.
Security is a focus of the platform, with SOC 2, ISO 27001, PCI, and GDPR certifications, which may be a priority for buyers in regulated industries.
Key Features
Supports the creation, updating, and previewing of Jira software issues within Slack.
An AI assistant for employee and customer support that connects knowledge bases like Confluence with ticketing systems.
Designed for conducting asynchronous standups and retrospectives in Slack.
Supports the management of Jira service requests through Slack.
Provides the ability to surface Confluence article answers within Slack channels.
Shares Jira reports and issue reminders in Slack.
Use Cases
Managing and updating Jira issues and tickets within Slack.
Running weekly standups and retrospectives via Slack to reduce scheduled video calls.
Using an AI copilot linked to knowledge bases to provide support answers to employees or customers.
Handling IT service requests through a Slack-integrated help desk.
Best For
Integrations
Pricing
Paid plans start at $49 per workspace monthly for the Pro tier. Enterprise plans offer custom pricing for unlimited usage.
FAQ
Yes, Troopr offers a 14-day free trial for unlimited users and usage.
It is designed for engineering, IT, B2B support, and operations teams who use Slack and Atlassian tools like Jira and Confluence.
Standard plans generally support up to 500 users. For teams larger than 500 members, Enterprise plans provide custom pricing and unlimited usage.
Source category: Productivity
Source subcategory: AI Assistant
