TimelyBill: Telecom Billing & Invoicing Software
TimelyBill helps communications providers manage usage-based billing and customer lifecycles. It is designed for teams that need to link metered usage and taxation within a single system of record.
At a glance
- Category
- Finance & Accounting
- Best for
- VoIP and UCaaS providers, Wireless and mobile carriers, IoT service providers, CLECs and ILECs, Telecom wholesale and reseller businesses
- Pricing
- Pricing is available via flat-rate tiered models or a revenue-based model (a percentage of billed revenue). Buyers should confirm current pricing on the vendor website.
- Key use cases
- Usage-Based Billing Automation, Complex Product Bundling, Multi-Organization Management, Telecom Tax Governance
- Integrations
- BroadSoft, NetSapiens, Metaswitch, DocuSign, Bandwidth
- Official website
- timelybill.com
TimelyBill is a unified billing and customer management platform for the telecom sector. It combines usage rating, taxation, and service provisioning into one cloud-based stack to reduce the need for separate CRM and invoicing tools.
It supports a variety of service providers, including VoIP, UCaaS, wireless carriers, and IoT companies. The software helps these businesses handle call detail records (CDRs) and rating rules common in telecommunications.
Beyond invoicing, the platform supports customer lifecycle workflows, including quoting, order management, dunning, and collections. It maintains security certifications including SOC 1 Type II and PCI DSS compliance.
Buyers should note that a typical implementation takes between 90 and 120 days. Those with very simple, single-price billing models may find a full telecom-grade platform more extensive than necessary.
Key Features
Ingests CDRs and event records to apply deterministic rating rules and trace charges back to specific usage events.
Allows providers to define recurring, non-recurring, and cancellation fees for various product bundles and services.
Includes integrated tax calculations designed to apply rules consistently across the billing lifecycle.
Supports flow-through provisioning to hardware via REST APIs for platforms such as BroadSoft and NetSapiens.
Functions as a system of record for managing customer accounts, lead management, and support ticketing.
Provides tools for revenue management, financial reports, and dunning and collections.
Use Cases
Processing high-volume CDRs and event records to generate invoices based on actual consumption.
Creating and managing service packages that combine monthly subscriptions with one-time fees.
Using a single instance to manage multiple organizations with different currencies.
Applying tax rules to products and jurisdictions to help reduce the need for post-invoice adjustments.
Best For
Integrations
Pricing
Pricing is available via flat-rate tiered models or a revenue-based model (a percentage of billed revenue). Buyers should confirm current pricing on the vendor website.
FAQ
A typical implementation timeframe is between 90 and 120 days, consisting of five phases.
Yes, the software includes integrated tax calculations, though users are advised to consult a tax professional for full legal compliance.
They offer flat-rate tiered pricing based on functionality and a revenue-based model based on a percentage of the revenue billed.
Yes, it can interface with any RESTful capable switch and has specific partner integrations for BroadSoft, NetSapiens, and Metaswitch.
Source category: Finance & Accounting
Source subcategory: Billing & Invoicing
