AI TOOL PROFILE

SS&C Tier1: Capital Markets and Investment Banking CRM

SS&C Tier1 helps financial services firms manage client relationships and deal pipelines. It is designed for sell-side professionals in research, sales, and trading who require specialized compliance tools.
  • Sales
  • CRM
  • Investment banking firms
  • Capital markets professionals
  • Sell-side research and trading teams
  • Boutique advisory firms
  • Enterprise financial institutions

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website. The tool offers different packages, including Tier1 Core and T1000 for enterprise institutions with 100+ users.

At a glance

Best for
Investment banking firms, Capital markets professionals, Sell-side research and trading teams, Boutique advisory firms, Enterprise financial institutions
Key use cases
Investment Banking Deal Tracking, Sell-Side Relationship Management, Roadshow and Event Coordination, Compliance-Driven Data Access
Integrations
Salesforce, Outlook, Blue Matrix, CIA Omnigage
Visit tier1crmtier1crm software interface screenshot

How AI is used

SS&C Tier1 is a modular CRM platform built on Salesforce infrastructure, designed for the capital markets and investment banking sectors. It provides tools for tracking transactions, managing client interactions, and organizing deal pipelines.

The software is intended for financial services firms, including boutique firms, advisory services, and larger enterprise institutions. It helps these teams centralize client data and coordinate communication across different lines of business.

Key capabilities include a 360-degree client view, event management for roadshows, and a security engine designed to maintain ethical walls between banking and capital markets. The platform provides mobile access for tracking tasks and creating call reports.

Buyers should confirm whether the modular structure and specific financial workflows align with their internal compliance requirements and if the T1000 enterprise tier or Tier1 Core foundation fits their user count.

Key Features

  • Deal Pipeline Management

    Supports tracking and managing various stages of the deal pipeline to help organize business development efforts.

  • 360-Degree Client View

    Centralizes client information and interaction history to provide a comprehensive view of relationships.

  • Ethical Wall Security

    A security engine designed to separate private transactional data from public account data to support regulatory compliance.

  • Outlook Synchronization

    An add-in that allows users to sync data and perform CRM tasks within their email interface.

  • Event Management

    Tools for coordinating corporate access, analyst roadshows, and deal itineraries.

  • AI/ML Insights

    Uses data science methodologies to deliver prompted insights and alerts in real time based on proprietary and third-party data.

Use Cases

  • Investment Banking Deal Tracking

    Managing the identification of buyers and tracking the progression of transactions through the pipeline.

  • Sell-Side Relationship Management

    Supporting research, sales, and trading professionals in maintaining a centralized record of client engagements.

  • Roadshow and Event Coordination

    Organizing physical and virtual events and itineraries for analysts and corporate clients.

  • Compliance-Driven Data Access

    Using ethical walls to restrict sensitive information between different business lines within the same firm.

Integrations

  • Salesforce
  • Outlook
  • Blue Matrix
  • CIA Omnigage

FAQ

Who is SS&C Tier1 designed for?

It is designed for research, sales, and trading professionals on the sell-side, as well as investment banking, advisory, and boutique firms.

Does SS&C Tier1 help with compliance?

Yes, it includes an Ethical Wall security engine designed to separate private transactional data from public data to help firms adhere to regulatory standards.

What is the difference between Tier1 Core and T1000?

Tier1 Core serves as the foundation for general client relationship activities, while T1000 is a complete solution intended for enterprise institutions with over 100 users.

Source category: Sales

Source subcategory: CRM

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